Production Support Engineer
3 months ago
As a Java L2 Support Engineer, you will be responsible for resolving technical issues and providing solutions to customers and internal teams. You will work closely with the L1 support team to ensure escalated issues are addressed promptly and effectively.
Key Responsibilities:
Handle escalated technical issues from the L1 support team, focusing on Java-based applications.
Troubleshoot and resolve application issues by analyzing logs, debugging code, and interacting with databases.
Collaborate with development teams to provide feedback and suggest improvements. Document and maintain a knowledge base of known issues and solutions.
Assist in system monitoring and performance tuning to ensure the stability and reliability of applications.
Participate in root cause analysis for incidents and implement preventive measures. Support deployment and configuration changes in production environments.
Communicate effectively with stakeholders, including developers, customers, and management.
Qualifications:
Bachelors degree in Computer Science, Information Technology, or a related field. 3-5 years of experience in Java-based application support or development. Strong understanding of Java, J2EE, and related frameworks (e.g., Spring, Hibernate). Experience with SQL and database management (e.g., MySQL, Oracle).
Familiarity with application servers (e.g., Tomcat, WebLogic).
Knowledge of version control systems (e.g., Git, SVN). Excellent problem-solving skills and attention to detail. Ability to work independently and within a team.
Preferred Skills:
Experience with cloud platforms (e.g., AWS, Azure). Understanding of microservices architecture.
Knowledge of monitoring tools (e.g., Splunk, ELK).
Please share your CV to recruitment2@chiselontechnologies.com
- #javaproductionsupport #java #debugging #sql
-
Product Support Engineer
6 days ago
Hyderabad, Telangana, India Cornerstone OnDemand Full timeJob Title: Product Support EngineerAbout the Role:Cornerstone OnDemand is seeking a skilled Product Support Engineer to join our team. As a Product Support Engineer, you will play a critical role in providing technical assistance to our Support customer base through email and phone interactions.Key Responsibilities:Develop a deep knowledge of Cornerstone's...
-
Product Support Engineer
3 days ago
Hyderabad, India Xemplar Insights Full timeJob Title: Level 2 Support Engineer (SQL Specialist)Job Description:Summary:As a Level 2 Production Support Engineer, you will be responsible for providing technical assistance and support to customers and internal teams. This role requires expertise in SQL queries, data manipulation, problem analysis, and clear communication skills. The ideal candidate will...
-
Production Support Engineer
2 weeks ago
Hyderabad, Telangana, India CONSULTTRINITY SERVICES PRIVATE LIMITED Full timeJob Summary:We are seeking a highly skilled and experienced Production Support Engineer to join our team at CONSULTTRINITY SERVICES PRIVATE LIMITED. The ideal candidate will have a strong background in Java development and support, as well as experience with Linux/Unix systems and monitoring tools.Responsibilities:- Monitor and troubleshoot applications and...
-
Production Support
5 months ago
Hyderabad, India JTek Software Solutions Pvt Ltd Full timeRole: Production SupportExperience: 5+Notice Period: Immediate JoinersLocation: HyderabadJob DescriptionMid-Level Production Support role with 4 to 6 years of experience in JTek Software Solutions Pvt Ltd, located in Hyderabad. This is a Full-Time position with opportunities to work on cutting-edge technologies and support critical production systems for...
-
Lead Product Manager
2 weeks ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timeAbout the RoleJob Title: Lead Metadata EngineerWe are seeking a highly skilled Lead Metadata Engineer to join our team at Inspire Brands Hyderabad Support Center. As a Lead Metadata Engineer, you will play a crucial role in standing up the Enterprise Metadata management platform.Responsibilities:Collaborate with stakeholders to identify metadata requirements...
-
Production Support Specialist
4 weeks ago
Hyderabad, Telangana, India CONSULTTRINITY SERVICES PRIVATE LIMITED Full timeJob Title: Production Support EngineerJob Summary:We are seeking a highly skilled Production Support Engineer to join our team at CONSULTTRINITY SERVICES PRIVATE LIMITED. As a Production Support Engineer, you will be responsible for ensuring the smooth operation of our production systems, identifying and resolving technical issues, and providing exceptional...
-
SRE Production Support Engineer
6 days ago
Hyderabad, Telangana, India Unison Consulting Pte Ltd Full timeJob Title: SRE Production SupportRole Summary: We are seeking a highly skilled SRE Production Support professional to join our team at Unison Consulting Pte Ltd. As an SRE Production Support Engineer, you will be responsible for managing a 24/7 production support team in the Banking domain.Key Responsibilities:Manage a 24/7 production support team (L1, L2)...
-
Product Support Specialist
2 months ago
Hyderabad, India Cornerstone OnDemand Full timeWe're looking for a Product Support Specialist This role is Office Based, Hyderabad Office The ProductSupport Engineer will play a critical role in providing technical assistancefor Cornerstone’s Support customer base. As a member of CSOD Global CustomerSupport, Support Engineers provide real-time technical support on CornerstoneEnterprise...
-
Production Support Specialist
2 weeks ago
Hyderabad, Telangana, India JTek Software Solutions Pvt Ltd Full timeRole: Production Support SpecialistExperience: 5+ yearsLocation: HyderabadJob DescriptionA high-level production support role is available with JTek Software Solutions Pvt Ltd, located in Hyderabad. As a Production Support Specialist, you will be working on cutting-edge technologies and supporting critical production systems for various industries.Key...
-
Production Support Specialist
1 week ago
Hyderabad, Telangana, India JTek Software Solutions Pvt Ltd Full timeJob DescriptionThe role of a Mid-Level Production Support specialist at JTek Software Solutions Pvt Ltd involves providing critical support for systems and applications. This position requires a strong understanding of production support principles and experience with Google Cloud Platform (GCP) and Google Kubernetes Engine (GKE).Key ResponsibilitiesProvide...
-
Global Head of Product Support
1 week ago
Hyderabad, Telangana, India Zenoti Full timeAbout the RoleAs Global Head of Product Support at Zenoti, you will oversee global Product and Technical Support, ensuring seamless delivery of exceptional support experiences to customers worldwide.Responsible for driving product innovation and process improvements to increase efficiency while enhancing customer satisfaction.Collaborate with internal teams...
-
Senior Technical Support Engineer
6 days ago
Hyderabad, Telangana, India Splunk Inc Full timeAbout the RoleSplunk Inc is seeking a highly skilled Senior Technical Support Engineer to join our global technical support organization. As a Senior Technical Support Engineer, you will provide technical expertise and excellent customer experience around Splunk’s security products and solutions.Take ownership of resolving customer problems while ensuring...
-
Product Support Specialist
2 weeks ago
Hyderabad, Telangana, India Cornerstone OnDemand Full timeCornerstone OnDemand is seeking a skilled Product Support Specialist to join our team. As a member of our Global Customer Support, you will play a critical role in providing technical assistance to our customers. Your primary goal will be to help our customers achieve success using our products. Key responsibilities include developing a deep knowledge of...
-
Product Support Specialist
3 weeks ago
Hyderabad, Telangana, India Cornerstone OnDemand Full timeCornerstone OnDemand: A Leader in Enterprise Software Solutions**Job Title:** Product Support SpecialistWe are seeking a highly skilled and motivated Product Support Specialist to join our team at Cornerstone OnDemand. As a Product Support Specialist, you will play a critical role in providing technical assistance to our customers, ensuring their success...
-
Production Support
5 months ago
Hyderabad, India IDFC FIRST Bank Full timeJob Description Job Title - Production Support Place of work - Mumbai Business Unit - Corporate Function Function - Information Technology **Job Purpose**: **Roles & Responsibilities**: Design production support procedures, policies and documentation Identify and resolve technical issues Establish the root causes of production errors, and escalate...
-
Product Support Specialist
3 weeks ago
Hyderabad, Telangana, India Cornerstone OnDemand Full timeCornerstone OnDemand is seeking a skilled Product Support Specialist to join our team. As a member of our Global Customer Support team, you will play a critical role in providing technical assistance to our customers.Your primary responsibility will be to provide real-time technical support to our customers through email and phone interactions. You will also...
-
Vice President, Global Product Support
3 weeks ago
Hyderabad, India Zenoti Full timeManage operations & global Product and Technical Support. Accountable for delivering great support experience to global customers of all verticals and of all business sizes. Ensure resolution of issues within agreed SLAs. Review all change requests, escalations, service requests and customer satisfaction. Continue Innovating the technology infrastructure...
-
Vice president, global product support
3 weeks ago
Hyderabad, India Zenoti Full timeManage operations & global Product and Technical Support. Accountable for delivering great support experience to global customers of all verticals and of all business sizes. Ensure resolution of issues within agreed SLAs. Review all change requests, escalations, service requests and customer satisfaction. Continue Innovating the technology...
-
Senior Production Support Engineer
7 days ago
Hyderabad, Telangana, India Helius Technologies Full timeJob RequirementsAbout the RoleWe are seeking an experienced Production Support Specialist to join our team at Helius Technologies. As a Production Support Specialist, you will be responsible for monitoring applications, identifying and resolving issues, and providing technical support to customers.Key ResponsibilitiesMonitor Application Health: Identify and...
-
Azure Production Support Engineer
3 days ago
Hyderabad, India ResourceTree Global Services Full timeResourceTree Global Services is hiring IT Production Support / Service Delivery Manager for leading Analytics Client. Below are the Job Details :Role : IT Production Support / Service Delivery Manager Note : Candidates who are Flexible to work in 24X7 shifts only applyPrimary Skills : production Support, Hands On knowledge of SQL, ADF, Azure Data Lake...