Global US Persons Program Associate Manager

4 weeks ago


Mumbai, India JPMorgan Chase & Co. Full time

The Global US Persons Program enables the firm and employees who are . Persons (. Citizens and Green Card Holders) outside of the . to comply with . employment tax withholding and reporting obligations. As an Associate Manager of the Global US Persons Program and a part of the APAC People Movement team in Mumbai, the individual will provide support the Program, as well as the associated activities list below. 

Reducing employment tax risk exposure, improving controls and processes with an enhanced employee experience is our priority as a leading bank. 

As the Global US Persons Program Associate Manager in the People Movement team, you will spend every day defining and delivering to our mission above. If you are someone who demonstrates excellent communication skills, with tax or payroll consulting background and wish to provide strategic thought leadership, as well as delivery of best practices, and will leverage deep understanding of the program, showcase project management skills, collaborating in a global environment, you may be the perfect fit for our team. The role reports directly to the APAC People Movement Special Tax Programs Lead. 

Job responsibilities

Preparation and drafting of written communication (Emails/ word documents/ PowerPoints/ Comms for employees)  Liaising with in-scope employees, around program enrollment, tax collection and follow up for dues, adhoc queries  Assisting with the evaluation of future expansion of the program  Developing initial project / comms plans with internal collaboration and inputs  Reviewing current processes and policies reflecting on feedback given and to help enhance employee experience  Making suggestions for policy and process improvements in line with changing requirements Keeping abreast of changes in the internal and external environment, and cascading the impacting changes to relevant stakeholders in a concise and timely manner

Required qualifications, capabilities and skills 

Excellent Interpersonal skills, project management, organization and communications (both verbal and written) skills Tax / Payroll Advisory and commercial experience desired; US Tax background may be useful but not necessary  Assisting with driving / prioritizing book of work and keeping stakeholders informed Tax, risk and internal control mindset, keeping employees / collaboration and stakeholder management at the center  Support in managing escalations using professional judgement / escalating to APAC lead, as necessary  Self-driven, independent thinker, proactive; ability to resolve day-to-day issues yet effectively consulting the team / keeping them informed or consulting externally when necessary  Proficiency in Excel / PowerPoint 

Preferred qualifications, capabilities, and skills

Ability to manage complex and challenging conversations  Navigating a large corporate in a matrixed environment  Experience in influencing / dealing with various levels of an organization hierarchy Managing volume of data and ability to summarize / present in a simplified manner  Team player with ability to work in a small yet global team cohesively spread across multiple time zones, in a diverse and inclusive environment
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