Service coordinator female

2 weeks ago


Bhubaneswar, India Naukripay Full time
service coordinators jobdescription can vary depending on the organization and their rolebut generally includes:CoordinatingservicesOverseeing the delivery of servicesensuring that all parties are aligned and working towards a commongoal Communicatingwith clientsResponding to customer inquiriesresolving complaints and following up with clients to ensuresatisfaction ProvidinginformationProviding informational materialabout products or services and calculating quotations Improving customerserviceDeveloping and maintaining customerrelationships and devising strategies to improve relationships AnalyzingdataAnalyzing sales reports and clientaccount information to gain insight into the best way to provideservice RelayinginformationRelaying information betweenmanagement and sales representatives to coordinate sales andservice techniques Some skills that are useful for a servicecoordinator include:Computer proficiencyCommunication Interpersonal abilities Feedback ProblemsolvingAttention to detail Time management and Organization.

meeting with clients virtually or during sales visits.demonstrating and presenting products. establishing new business.maintaining accurate records. attending trade exhibitions,conferences and meetings. reviewing sales performance. negotiatingcontracts andpackages.

Education

Graduation



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