Technical Services Ops Coordinator
1 month ago
Do you like organizing events, travel, and day-to-day operations for large global teams? Do you like balancing complex requirements and finding the best possible solution? Do you have a passion for people and processes?
Come join the MongoDB Technical Services team and help us run our internal events smoothly, efficiently, and predictably We are looking for who can help us drive excellence and efficiency in our budgeting, scheduling, and booking of internal events.
We are looking to speak to candidates who are based in Sao Paolo, Brazil or Gurgaon, India office for our hybrid working model.
Role Responsibilities
Collaborate with the Technical Services leadership and staff to ensure integrated worldwide processes for our event planning
Organize global and regional events, including leadership conferences, team off-sites, cross-functional summits, and training events
Work with internal stakeholders to build budgets, agendas, and travel itineraries
Find optimal location and date windows; schedule travel & lodging and facilitate visa application processes
Collaborate with the MongoDB travel team to influence and develop policies; train TS members in travel procedures
Manage expenses and risks, and ensure policies and processes are well-documented, communicated and followed
As part of the Support Operations team, work with the Operations Specialists to ensure 24/7 global support for customers by scheduling TS team members into various global shifts
Leverage reporting and analytics to facilitate review of policy and process effects
Advocate for and drive major initiatives that help our global team connect and work more efficiently together
Communicate with all levels in the company including senior management
Occasional international travel is required (1-2 times per year, only as conditions safely permit)Qualifications
Bachelor’s degree or equivalent work experience
1+ years of relevant event management and/or travel coordination experience
A passion for process and policy development and adherence
Proven ability to stick to budgets and make fiscally responsible decisions
Excellent written and oral communication skills, follow-through and problem-solving abilities
Extreme attention to detail and ability to anticipate next steps
Able to work in a fast-paced, rapidly growing environment against tight deadlines when required
Strong operational analysis and cross-group collaboration skills
Experience with relevant tools including travel booking systems (Navan preferred), expense systems (Concur preferred), and task management software (Atlassian / Jira preferred)
-
Senior Quality Ops Specialist
2 weeks ago
gurugram, India McDermott International Full timeJob Overview: The Senior Quality Ops Specialist uses best practices and knowledge of internal or external issues to improve the Operations discipline within McDermott. They will act as a resource for colleagues with less experience and share their conceptual and practical expertise in the Operations discipline. They solve complex problems and use...
-
Senior Quality Ops Specialist
1 month ago
Gurugram, India McDermott International Full timeJob Overview: The Senior Quality Ops Specialist uses best practices and knowledge of internal or external issues to improve the Operations discipline within McDermott. They will act as a resource for colleagues with less experience and share their conceptual and practical expertise in the Operations discipline. They solve complex problems and use...
-
Cyber Security Ops. Professional
1 month ago
Gurugram, Haryana, India BT Group Full timeCyber Security Ops. Professional **Job Req ID**:29969**Posting Date**:19 Mar 2024**Function**:Cyber Security**Unit**:Business**Location**:Candor TechSpace, Tikri, Secto, Gurugram, India**Salary**:Competitve**Why this job matters** The Cyber Security Ops. Professional supports in activities that ensure the delivery of security solutions, supporting daily...
-
Incident Mgr-Integrated Ops
1 month ago
Gurugram, India Orange Business Services Full timeabout the role To act as Major Incident Manager in case of a P1 / P2 incident, ensuring immediate conference bridge initiation, communication (internal/external, written/verbal), troubleshooting is done as per the timelines and highest professional standards. Point of contact for consolidating solutions of complex issues for interfacing with...
-
ML Ops Engineer
1 month ago
Gurugram, India EXL Full timeSkills/ Qualifications Required: Relevant experience in ML Engineering/ ML Ops role with an end-to-end understanding of ML based project’s solution design & architecture, development, implementation & deploymentShould fulfill all the standard MLOps level 2 requirements for CI/CD + CT pipeline automationStrong grasp & hands on experience with production...
-
ML Ops Engineer
1 month ago
Gurugram, India EXL Full timeSkills/ Qualifications Required: Relevant experience in ML Engineering/ ML Ops role with an end-to-end understanding of ML based project’s solution design & architecture, development, implementation & deploymentShould fulfill all the standard MLOps level 2 requirements for CI/CD + CT pipeline automationStrong grasp & hands on experience with production...
-
ML Ops Engineer
1 month ago
Gurugram, India EXL Full timeSkills/ Qualifications Required: Relevant experience in ML Engineering/ ML Ops role with an end-to-end understanding of ML based project’s solution design & architecture, development, implementation & deployment Should fulfill all the standard MLOps level 2 requirements for CI/CD + CT pipeline automation Strong grasp & hands on experience with...
-
Associate-POS (Point of Sales) Coordinator.
3 weeks ago
Gurugram, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
-
Change Mngr-Integrated Ops
2 days ago
Gurugram, India Orange Business Services Full timeabout the role To analyze and evaluate the complex MPLS BPVPN solution design and implementation maintaining the integrity and consistency of the MPLS BPVPN solution for the customers & play a technical role in the support of the detailed migration design and execution of customer project as Change Manager & acts as the decision maker on Change...
-
Change Mngr-Integrated Ops
23 hours ago
gurugram, India Orange Business Services Full timeabout the role To analyze and evaluate the complex MPLS BPVPN solution design and implementation maintaining the integrity and consistency of the MPLS BPVPN solution for the customers & play a technical role in the support of the detailed migration design and execution of customer project as Change Manager & acts as the decision maker on Change...
-
Service Coordinator It
1 month ago
Gurgaon, Gurugram, Haryana, India CNT India Pvt.Ltd. Full time_Roles & Responsibility:_ - To understand the technical product and solution features and provide all kinds of technical documentation support as required by the Management. - Responsible to prepare and maintain the technical write-up / documentation for all the products and solutions of the organization. - support sales team for Power Solution, Network...
-
Service Request Coordinator
4 weeks ago
Gurugram, Haryana, India BT Group Full timeService Request Coordinator **Job Req ID**:28789**Posting Date**:29 Jan 2024**Function**:Service**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive**Why this job matters** The Service Delivery Advisor 2 assists in service delivery activities across multiple customer accounts, supporting customer needs to ensure the highest...
-
Customer Service Manager
1 month ago
Gurugram, India Orange Business Services Full timeabout the role To have overall accountability for the Quality of solutions provided to multinational Customers. (measure service provided against defined Service Level Agreements) Service Level Management Prepare and publish Program Plan (including Program Structure / Roadmap / Governance Matrix) of Customer Service Strategy; ensure all internal...
-
Gurugram, India Baker Hughes Full timeDo you love collaborating with teams to solve complex problems? Do you enjoy leading a team that provides a high-quality service for our customers? Join our Oilfield Services and Equipment Team Our Oilfield Services and Equipment business provides intelligent, connected technologies to monitor and control our energy extraction assets. We...
-
gurugram, India Baker Hughes Full timeDo you love collaborating with teams to solve complex problems? Do you enjoy leading a team that provides a high-quality service for our customers? Join our Oilfield Services and Equipment Team Our Oilfield Services and Equipment business provides intelligent, connected technologies to monitor and control our energy extraction assets....
-
Technical Services Engineer
1 month ago
Gurugram, India MongoDB Full timeAbout the team MongoDB Technical Services Engineers use their outstanding problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are specialists in the entire MongoDB ecosystem - database server, drivers, our management suite, as...
-
Technical Services Engineer
1 month ago
gurugram, India MongoDB Full timeAbout the team MongoDB Technical Services Engineers use their outstanding problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are specialists in the entire MongoDB ecosystem - database server, drivers, our management suite, as...
-
Engineer - Technical Services
2 days ago
Gurugram, India Fresenius Medical Care, Asia Pacific Full timeTake responsibility of technical intervention on site, include installation, training ,repairing , maintenance , technical support, at related operations , to keep machines running in end-user Contact customer and supply necessary support, to build & maintain good customer relationship Supply necessary/possible support to sales and dealers team to direct...
-
Engineer - Technical Services
23 hours ago
gurugram, India Fresenius Medical Care, Asia Pacific Full timeTake responsibility of technical intervention on site, include installation, training ,repairing , maintenance , technical support, at related operations , to keep machines running in end-user Contact customer and supply necessary support, to build & maintain good customer relationship Supply necessary/possible support to sales and dealers team to direct...
-
Field Service Coordinator Aftersales
21 hours ago
gurugram, India Kia India Full timeRole will be based out ofHead Office, Gurugram.Roles & ResponsibilitiesThe Field Service Coordinator will be assisting the Head Field support for all aftersales activities related to field at the region. Role & Responsibility majorly include-Ensure Business plan & target achievement for the region assigned.Support to field team / coordination with various...