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Telecaller

5 months ago

Sany, India Mindblue LLP Full time
Overview:TheTelecaller plays a crucial role in our organization as the firstpoint of contact for potential customers. They are responsible formaking outbound calls to individuals or businesses to introduce ourproducts or services generate sales leads and provide informationabout our offerings ultimately contributing to the companys bottomline.KeyResponsibilities:
  • Make outbound callsto potential customers
  • Understand and promotethe companys products or services
  • Setappointments for sales representatives
  • Followup on leads
  • Handle customer questions andobjections
  • Maintain a record of calls made andresults achieved
  • Meet daily weekly and monthlycall quotas
  • Provide feedback on the efficiencyof the sales strategies
  • Update customerdatabases with contact information
  • Listen tocustomer requirements and present appropriately to make asale
  • Work closely with the sales team todevelop sales strategies
  • Adhere to alltelemarketing regulations
RequiredQualifications:
  • Minimum qualificationof 12th grade plus.
  • Femalecandidatespreferred.
  • Excellentcommunication (English and Kannada) andinterpersonal skills.
  • Strong salesaptitude.
  • Ability to handle rejection andremain resilient
  • Ability to learn aboutproducts and services and describe/explain them toprospects
  • Ability to multitask set prioritiesand manage time effectively
  • Strongproblemsolving skills
  • Persistence andperseverance
  • Good listening skills and strongcustomer focus
  • Ability to work underpressure
  • Good organizational and negotiationskills

communication,persuasion,negotiation,customerservice,timemanagement,adaptability,english,kannada