Current jobs related to Senior Executive EXL/SE/1071481 - Gurugram - exl
-
Manager EXL/M/1050623
1 month ago
Gurugram, India exl Full timeJob Description Analytics EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO,...
-
Senior Manager EXL/SM/1032207
1 month ago
Gurugram, India exl Full timeJob Description Analytics Assistant Manager EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation,...
-
Senior Manager EXL/SM/1052924
4 months ago
Gurugram, India exl Full timeJob Description Role: Senior Data Scientist Job Responsibilities: EXL provides consulting and analytics support to fortune companies across multiple industry domains. For this role, you will be supporting the data science team of one of our clients in the RMTI Vertical (Retail, Media & Telecom). While working on modern data platforms, you are...
-
Manager EXL/M/1122900
3 weeks ago
Gurugram, India exl Full timeJob Description EXL Decision Analytics EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation,...
-
Manager EXL/M/1105280
1 month ago
Gurugram, India exl Full timeJob Description EXL Decision Analytics EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation,...
-
Manager EXL/M/1123054
1 month ago
Gurugram, India exl Full timeJob Description EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting,...
-
Manager EXL/M/1105434
1 month ago
Gurugram, India exl Full timeJob Description EXL Decision Analytics EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation,...
-
Assistant Vice President EXL/AVP/1078210
2 months ago
Gurugram, India exl Full timeJob Description Decision Analytics EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation,...
-
Manager EXL/M/1122882
3 weeks ago
Gurugram, India exl Full timeJob Description EXL Decision Analytics EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation,...
-
Manager EXL/M/973766
1 month ago
Gurugram, India exl Full timeJob Description Decision Analytics EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation,...
-
Manager EXL/M/1050641
1 month ago
Gurugram, India exl Full timeJob Description Analytics Assistant Manager EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation,...
-
Manager EXL/M/1063060
1 month ago
Gurugram, India exl Full timeJob Description EXL Decision Analytics EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation,...
-
Lead Assistant Manager EXL/LAM/1055488
1 month ago
Gurugram, India exl Full timeJob Description Decision Analytics EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation,...
-
Assistant Vice President EXL/AVP/1104428
1 month ago
Gurugram, India exl Full timeJob Description Decision Analytics EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation,...
-
Lead Assistant Manager EXL/LAM/1004897
4 months ago
Gurugram, India exl Full timeJob Description EXL Decision Analytics EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation,...
-
Lead Assistant Manager EXL/LAM/1105200
1 month ago
Gurugram, India exl Full timeJob Description Analytics EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO,...
-
Manager EXL/M/991709
3 months ago
Gurugram, India exl Full timeJob Description Job Responsibilities: EXL provides consulting and analytics support to fortune companies across multiple industry domains. For this role, you will be supporting the data science team of one of our clients in the RMTI Vertical (Retail, Media & Telecom). While working on modern data platforms, you are expected to build predictive...
-
Lead Assistant Manager EXL/LAM/1079922
1 month ago
Gurugram, India exl Full timeJob Description EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting,...
-
Lead Assistant Manager EXL/LAM/1073398
1 month ago
Gurugram, India exl Full timeJob Description Lead Analytics Manager/SBA EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation,...
-
Lead Assistant Manager EXL/LAM/1079343
1 month ago
Gurugram, India exl Full timeJob Description EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting,...
Senior Executive EXL/SE/1071481
3 months ago
Job Description
JOB DESCRIPTION
Position Title, Responsibility Level: Executive / Senior Executive
Function: Operations
Reports to -
Manager/ Sr. Manager – Operations
Permanent/ Temporary: Permanent
Span of Control –
Nil
Location:
Gurgaon- C-61
Fraud Detection Specialist
We are seeking talented and self-motivated Fraud Detection Specialist to join our Fraud Operations team. Our candidate will be responsible for all aspects of reviews as it relates to lending and credit card applications, account openings, fraud referrals, and the review of transactional activity; inbound/outbound calls to confirm activity; advising and assisting Management in making and implementing strategic decisions and objectives; and driving business objectives.
Role
Should have 1+ years’ experience in a fraud and risk related role which includes Fraud prevention on bank accounts, cheques and cards fraud. Should have 1+ years’ experience of customer service for fraud and risk related Inbound/outbound calls. Reviewing and verifying fraud related requests. Analyzing customer accounts, products and debit/credit card risk and requesting or inquiring for additional information as necessary through outbound calls. Ensuring compliance with regulatory standards. Ensuring compliance with company/client policies and guidelines. Documenting and effectively communicating reasons for the approval/rejection of transactions.Responsibilities
Conducts reviews and inquiries on identified and suspicious accounts within the specified systems Completes Inbound/Outbound calls and take appropriate action based upon results. Analyzes and reviews potentially fraudulent activity, to ensure minimal loss to the organization. Coordinates cross-functional communication, to resolve fraud situations and provides recommendations to resolve fraud Interacts with members, as needed, who are reporting fraudulent activity Reviews suspicious documentation submitted for new accounts Compiles information from multiple channels and determine which accounts need to be restricted and what departments need to be contacted Enters and maintains accurate case detail notes for all alerts received and reports type of fraud on each occurrence ·Provides escalation and updates to supervisor regarding alerts worked Responds promptly and exercises exceptional communication skills in an effort to optimize each contact with members, partners and external vendors/banks Ensures compliance with departmental standards and processes to increase production and accommodate work volumes toward enhanced member satisfaction Fosters a culture of accountability, collaboration, speed, innovation, excellence, and a fun work environment while continuously elevating the quality and caliber of our fiscal controlsPerformance parameters
Productivity Quality / Accuracy Turn Around Time and Cycle Time of work assigned Process Improvement initiatives Domain expertise and certifications scores Schedule adherence, Punctuality and Discipline
Organizational Relationships
Reports To: Manager / Sr. Manager
Skills
Desirable Skills
Attention to detail Commitment and drive for results Questioning, reasoning and analytical Adaptable and Flexible Requires shift-work, including weekends, non-business hours and holidays Business Etiquette
Technical Skills
Basic strong internet research, Google Docs, and overall PC skills Typing speed of 30 words with high accuracySoft skills
Strong team player Ability to communicate correctly (grammatically and contextually correct) and clearly. Good business writing skills High accuracy at work Self-Discipline, Listening, Patience
Education Requirements and Work Experience:
Bachelor's degree required. Exceptional English Comprehension Skills Should have 1+ years’ experience in a fraud and risk related role which includes Fraud prevention on bank accounts, cheques and card fraud. Should have 6 months to 1 year experience of customer service for fraud and risk related Inbound/outbound calls.