Associate, HC Ops

6 months ago

Mumbai, India Apollo Global Management, Inc. Full time

Position Overview

BOUT APOLLO

Apollo is a high-growth, global alternative asset manager. In our asset management business, we seek to provide our clients excess return at every point along the risk-reward spectrum from investment grade to private equity with a focus on three investing strategies: yield, hybrid, and equity. For more than three decades, our investing expertise across our fully integrated platform has served the financial return needs of our clients and provided businesses with innovative capital solutions for growth. Through Athene, our retirement services business, we specialize in helping clients achieve financial security by providing a suite of retirement savings products and acting as a solutions provider to institutions. Our patient, creative, and knowledgeable approach to investing aligns our clients, businesses we invest in, our employees, and the communities we impact, to expand opportunity and achieve positive outcomes.

OUR PURPOSE AND CORE VALUES

Our clients rely on our investment acumen to help secure their future. We must never lose our focus and determination to be the best investors and most trusted partners on their behalf. We strive to be:

The leading provider of retirement income solutions to institutions, companies, and individuals.

The leading provider of capital solutions to companies. Our breadth and scale enable us to deliver capital for even the largest projects – and our small firm mindset ensures we will be a thoughtful and dedicated partner to these organizations. We are committed to helping them build stronger businesses.

A leading contributor to addressing some of the biggest issues facing the world today – such as energy transition, accelerating the adoption of new technologies, and social impact – where innovative approaches to investing can make a positive difference.

We are building a unique firm of extraordinary colleagues who:

Outperform expectations

Challenge Convention

Champion Opportunity

Lead responsibly

Drive collaboration

As One Apollo team, we believe that doing great work and having fun go hand in hand, and we are proud of what we can achieve together.

OUR BENEFITS

Apollo relies on its people to keep it a leader in alternative investment management, and the firm’s benefit programs are crafted to offer meaningful coverage for both you and your family. Please reach out to your Human Capital Business Partner for more detailed information on specific benefits.

Team Overview

At Apollo, our vision is to deliver a modern, high-performing culture that attracts and retains top talent to achieve our ambition of being the leading alternative asset manager and provider of retirement solutions. The Human Capital (HC) team leads the development and execution of the firm’s core HC processes, programs, and strategic initiatives. The team consists of (1) Centers of Excellence (COEs) in Total Rewards, Talent Acquisition, Talent Development, DE&I, Employee Relations, and Citizenship; (2) Human Capital Business Partners (HCBPs) that partner with the business to implement organizational and talent strategies; and (3) HC Operations team that manages HC technology, reporting & analytics, and core HC operational activities.

The role

We are looking to hire an experienced HC Operations & Workday Associate to work with the Apollo HC team in our Mumbai office and team members across the globe mainly in US and UK.

Your tasks will primary be to manage day-to-day administration of Workday. This includes managing current functionality, supporting case management and end user queries, and identifying opportunities to further enhance the system. In your role you will also collaborate closely with the Human Capital team to support specific needs, acting as a global partner for Human Capital Business Partners and COE teams.

Your responsibilities will include:

The individual’s scope of work will include partnering with stakeholders across HC and the broader firm to help deliver seamless HC operations.

Lead or Participate in Workday-related projects that will help accelerate HC transformation efforts (e.g., small enhancements, helping to rollout new functionality, etc.).

Responsible for developing and maintaining Workday, issue handling and keep track of Workday Roadmap.

Implement changes requests and new functionalities in Workday.

Conduct and develop training and documentation in best practice for implementation of new initiatives.

Support case management, partnering with users across HC to support seamless operations, escalating across the team where needed; manage the tickets in Service Now and provide response within timelines

Collaborate closely with HC team members as well as HC Technology team

Create and maintain SOP, job aides and other training material as required Conduct and develop training and documentation in best practice for implementation of new initiatives

Help to identify opportunities for process and data enhancements

Qualifications & Experience

Minimum 4 years of experience with Workday from international, multi-cultural organizations

Solid collaboration skills interacting with multiple stakeholders at all levels of the organisation to deliver value from HC information

Business understanding of HC processes end-to-end

Experience with change management processes

Service-minded and knows the importance of good customer service

Experience from complex (matrix) organizations

Have an innovative and problem-solving approach to your tasks

You enjoy working in fast-paced environment and have a sense of urgency

Your working style can be described as proactive, professional, and enthusiastic with a clear focus on what is achievable and how to create value and success

Your communication skills are at a high proficiency level as well as your language skills. Fluency in English (written and oral) is a requirement.

You have good knowledge and experience in Microsoft products Excel, PowerPoint, Word, and Outlook.

Apollo provides equal employment opportunities regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, veteran status, gender/sex or sexual orientation, or any other criterion or circumstance protected by applicable law, ordinance, or regulation. The above criteria are intended to be used as a guide only – candidates who do not meet all the above criteria may still be considered if they are deemed to have relevant experience/ equivalent levels of skill or knowledge to fulfil the requirements of the role. Any job offer will be conditional upon and subject to satisfactory reference and background screening checks, all necessary corporate and regulatory approvals or certifications as required from time to time, and entering into definitive contractual documentation satisfactory to Apollo.

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