2ind - People Ops Associate

2 weeks ago

Mumbai Maharashtra, India Teladoc Health Full time

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger - thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

The Associate, People Ops is a critical role to the People Operations team effectiveness. They are key for the HR support model by establishing a high quality, service-driven HR operations function. The Associate is responsible for improving HR operations, transactional processes, and establishing best practices to ensure HR operations are running smoothly and efficiently. The Associate must demonstrate a customer centric attitude, a sense of urgency, and thrive in an innovative, faced paced environment.

Essential

**Responsibilities**:

- Review new hires on-boarding material, including forms, policy acknowledgement and other documents to ensure that all required information has been collected and properly maintained in the applicants/new hires digital personnel file
- Obtain I-9 documentation, E-Verify within required time frame
- Manually enter data into the HRIS system
- Identify and resolve discrepancies within the HRIS system
- Maintain transactional work, for new hires, re-hires, employees, interns, contractors and exits.
- Audit the HRIS systems and processes and ensure regulatory compliance, effectiveness, efficiency, and data security & integrity
- Perform complex technical and administrative duties to support People Ops.
- Maintain process documentation and streamline operational processes.
- Deliver high quality and professional, consistent service delivery to all internal customers and partners and follow Standard Operating Procedures
- Fosters a culture of continuous improvement that delivers scalable support to the business.
- Monitors reoccurring issues, systems/data or process gaps and proactively identifies potential sources of increased efficiency and enhancements.
- Works in collaboration with IT team to ensure efficient onboarding and exiting of team members
- Meet professional obligations through efficient work habits such as meeting deadlines, honoring schedules, coordinating resources in an effective and timely manner.
- Other duties as assigned

Supervisory Responsibilities

No

Qualifications Expected for Position
- Bachelor’s degree or equivalent combination of education and relevant experience
- A minimum of 3+ years progressively responsible experience providing shared service support & analytics in a fast paced, tech environment
- Experience with Microsoft Suite, Google Drive, SharePoint
- Experience using Workday /SAP
- Able to compile, sort and analyze data from multiple sources
- Analytical skills with the ability to interpret data and identify trends
- Attention to detail and strong organizational skills with the ability to prioritize, problem solve, and multi-task
- Proficient in HR Operations principles and practices
- Ability to efficiently coordinate multiple projects under the pressure of tight deadlines
- Displays a growth mindset to continually learn and grow
- Focused on solving issues with a sense of urgency

Required license or credential needed to perform job: N/A

The above qualifications, knowledge, experience, and/or background are expected but not required for this role.

Work Environment

Office Remote Hybrid (Office & Remote)

Travel: 10%

Physical Requirements

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy.

About Us

Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.

Job Description Acknowledgment

This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position. Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time. I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me.

Why Join Teladoc Health?

A New Category in Healthcare: Teladoc Health is transforming the healthcare experience a

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