Fertility Center Manager

Found in: Talent IN C2 - 2 weeks ago


Mumbai, India NetSysCon Consulting Full time
We are looking for a Fertility CenterManager for a series A funded D2C WellnessStartup.
JobProfile:BusinessSetupnew fertility center and create a business launchplanAccountable for revenue costs &profitability of fertility centersDrivecustomer acquisition retention and drive repeatbusinessEstablish company brand in thelocality with sales and marketingcampaignsPeopleLeadhiring training and managing healthcare professionals &center staffCounsel the patient &family members about the benefits & risks of treatmentplansManage customer service success ratecomplaints and escalationsGather customerfeedback using survey forms to drive improvementareasOperationsManagecenter experience with high standards of hygiene &cleanlinessMaintain database of patientrecords using CRMDevelop process &systems to manage customer experience and centerperformanceManage statutory complianceslicensing as per regulation to operate aclinicManaging the budget billing systeminventory stock and supplies for theclinicCreate a playbook for centermanagement to facilitate future launches of newcenter
Requirement:Graduate/ Diploma in relevant field4 years of exp.in setting up or manage IUI IVF Fertility center with a brandedchainProven track record in managingfertility businessPassion knowledge& empathic attitude to create a caregiver atmosphere at thecenterExceptional interpersonal skills forliaising with patients healthcare providers and specialists as wellas the public. Excellent written and verbal communicationskills.Proficient in computer skillsincluding handson experience in Microsoft Word &Excel

inventory management,customeracquisition,revenue management,budget management,fertility,costmanagement,computer skills,statutory compliances,clinicmanager,training,iui,complaint handling,customerretention,interpersonal skills,database management,centermanagement,hygiene and cleanliness,ivf,business setup,hiring,salesand marketing,communication skills,operations manager,crm,customerservice



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