Associate Product Sustenance Engineer

4 weeks ago


Bengaluru, India Eurofins Full time

Job Description

POSITION TITLE (ENGLISH): Associate Product Support Specialist

REPORTING TO: Manager

REPORTING LOCATION: Bangalore

WORKING LOCATION: Bangalore 

SUMMARY OF POSITION AND OBJECTIVES:

The Associate Sustenance Engineer is responsible for IT application support activities including maintenance, administration, and Level 2 support. They will work closely with the Eurofins resources working in Labs, Business Analyst and Service Desk to provide Level 2 support and to ensure timely and efficient resolution of IT application-related incidents and service requests. They will support Change and Problem management process also.

POSITION & OBJECTIVES :

Job description:

1) Develop expertise on in-house applications.

2) Responsible to drive all technical and functional issues towards closure

3) L2 support - diagnosis, investigation, resolution, coordination with business, application owners, infrastructure support

4) Creation of ticket and tracking through lifecycle

5) Co-ordinate with L3 support for application bug/ enhancement requirement. 

6) Support L3 team during implementation.

This role involves 24*5 rotational shifts supporting internal customers (within the organization) and On-Call support.

EVOLUTION:

What we offer:

EITS India is a Young, Dynamic and Growing organization with lot of career growth prospects. We strongly believe that ‘Our people are our assets’ and we ensure that all our staff are provided with great work environment, good benefits and challenging Global projects to enable a fulfilling career. We are committed to provide enriching experience to our employees.

QUALIFICATIONS AND EXPERIENCE REQUIRED:

BSC/MSC/BC/MCA/MS-IT, BS-IT

Excellent analytical and problem solving skills Excellent verbal/written communication skills. Competent in English. Good knowledge on database manipulation skills (like MSSQL/T-SQL scripts/queries)

Profile description:

Strong communication and interpersonal skills, with an ability to communicate effectively and professionally.

Ability to produce clear written material.

Ability to communicate technical information in a clear and understandable manner to non-technical stakeholders.

Customer focused and goal orientated with keen attention to detail.

Strong sense of ownership and ability to follow tasks through to completion

Qualifications

Additional Information



  • Bengaluru, India Eurofins Full time

    Job Description POSITION TITLE (ENGLISH): Product Sustenance Engineer / Senior Product Sustenance Engineer REPORTING TO: Manager REPORTING LOCATION: Bangalore WORKING LOCATION: Bangalore NUMBER OF FTEs UNDER RESPONSIBILITY: 0 SUMMARY OF POSITION AND OBJECTIVES:  The Product Sustenance Engineer is responsible for IT application...


  • Bengaluru, India Molex Full time

    Your Job Support on Standard product options, Legacy product maintenance / Sustenance engineering, product design transfers, product modifications, new product support, project management as applicable Our Team PSBU, CCS What You Will Do Responsible for working on SPO's, Legacy product maintenance/technical support projects on legacy products,...


  • Bengaluru, Karnataka, India TE Connectivity Full time

    At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job OverviewTE Connectivity's R&D/Product Development Engineering Teams conceive original ideas for new products, introduce them into practice. They are responsible for product development, and...


  • Bengaluru, India Eurofins Full time

    Job Description Minimum 6 to 8 years of experience in application support. Customer focused and goal orientated with keen attention to detail. Excellent analytical and problem-solving skills. Excellent verbal/written communication skills. Good competent in English. Good knowledge on database manipulation skills (like MSSQL/T-SQL scripts/queries) ...


  • Bengaluru, India MillerKnoll Full time

    Why join us? Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with...


  • Bengaluru, India Herman Miller Furniture (India) Pvt. Ltd. Full time

    Why join us? Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with...


  • Bengaluru, India Stylumia Intelligence Technology Pvt Ltd Full time

    Overview Stylumia.ai, a global innovation-first Retail AI organization, is looking for an Associate Product Manager who's got a mad drive and is ready to ride the wave of cutting-edge tech. We are looking for a quick learner, tech-savvy, constantly figuring out how to make life better with tech, and a communication superstar. **Your Mission**: **Agile...

  • Product Associate

    7 days ago


    Bengaluru, India Kranium Hr Services Pvt Ltd Full time

    **Introduction**: SIFF Young Artiste is an online institutional platform providing education and accreditations in different forms of Music and Dance. The core educational philosophy focuses on keeping the essence of every art form while using innovative methodologies to sustain and carry the interest of students over the many years that it takes to hone an...


  • Bengaluru, India Infinera Full time

    Your Key Responsibilities Would Include:Staff, Firmware EngineerWe are looking for experienced Firmware Test Engineer.As a Firmware Test Engineer at Infinera, you will work for a high complexity DWDM equipment for Metro/LH/ULH applications. You will work in close collaboration with multi location cross-functional R & D teams. Our work includes everything...


  • Bengaluru, India MillerKnoll Full time

    Why join us? Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with...


  • Bengaluru, India Oracle Full time

    Service Reliability and Productivity EngineerPLEASE NOTE PRIOR TO APPLYING:This position is located in the Bangalore India and will require the selected candidate to live locally. The role will require a mix of in office/remote work especially during initial onboarding and training.About the Role:Our team is part of the Exadata product family. We work in a...


  • Bengaluru, India TalentXo Full time

    Responsibilities :- Lead the product lifecycle for features impacting A/E/R, including affiliate programs, growth strategies, and operational excellence, from concept to launch and beyond.- Define and track key performance indicators (KPIs) aligned with the North Star Metric (NSM) to measure post-launch success and inform future iterations.- Collaborate with...


  • Bengaluru, India JPMorgan Chase & Co. Full time

    "As an Associate - UX designer within the Global Private Bank Design team, you will work across the range of design practice, from up-front research, insights, and strategy, through to ideation, prototyping, and testing, and to delivery of final designs. You will be a strong partner with Product Owners and Engineers, involved in prioritization, planning,...

  • Staff Engineer

    4 days ago


    Bengaluru, India ConnectPro Management Consultants Pvt Ltd. Full time

    About the job :General Summary :- At least 10 - 15 years of relevant hands-on technical experience in WLAN/Linux driver development with a record of strong managerial and individual technical achievement- Strong programming skills in C- Must have hands on experience working in the Linux kernel & Linux kernel device drivers- Must have led a team to cater to...


  • Bengaluru, India Infinera Full time

    Job Description:Staff, Firmware EngineerWe are looking for experienced Firmware Test Engineer.As a Firmware Test Engineer at Infinera, you will work for a high complexity DWDM equipment for Metro/LH/ULH applications. You will work in close collaboration with multi location cross-functional R & D teams. Our work includes everything from product concept to...


  • Bengaluru, India Oracle Full time

    Service Reliability and Productivity Engineer PLEASE NOTE PRIOR TO APPLYING: This position is located in the Bangalore India and will require the selected candidate to live locally. The role will require a mix of in office/remote work especially during initial onboarding and training. About the Role: Our team is part of the Exadata product family....


  • Bengaluru, India Infinera Full time

    Job Description: Staff, Firmware Engineer We are looking for experienced Firmware Test Engineer. As a Firmware Test Engineer at Infinera, you will work for a high complexity DWDM equipment for Metro/LH/ULH applications. You will work in close collaboration with multi location cross-functional R & D teams. Our work includes everything from product concept...


  • Bengaluru, India Infinera Full time

    Your Key Responsibilities Would Include: Staff, Firmware Engineer We are looking for experienced Firmware Test Engineer. As a Firmware Test Engineer at Infinera, you will work for a high complexity DWDM equipment for Metro/LH/ULH applications. You will work in close collaboration with multi location cross-functional R & D teams. Our work includes...


  • Bengaluru, India Infinera Full time

    Job Description:Staff, Firmware Engineer We are looking for experienced Firmware Test Engineer.As a Firmware Test Engineer at Infinera, you will work for a high complexity DWDM equipment for Metro/LH/ULH applications. You will work in close collaboration with multi location cross-functional R & D teams. Our work includes everything from product concept to...


  • Bengaluru, India Infinera Full time

    Job Description:Staff, Firmware Engineer We are looking for experienced Firmware Test Engineer.As a Firmware Test Engineer at Infinera, you will work for a high complexity DWDM equipment for Metro/LH/ULH applications. You will work in close collaboration with multi location cross-functional R & D teams. Our work includes everything from product concept to...