Service Now Solution Architect

1 month ago


Bengaluru, India CGI Full time

Position Description:

Skills and Qualifications :

•Proven experience as a ServiceNow solution architect or similar role
•Strong understanding of ServiceNow platform functionalities/modules, including IT Service Management (ITSM), IT Operations Management (ITOM), and Customer Service Management (CSM)
•Experience with enterprise architecture principles and ITIL framework.
•Excellent communication and collaboration skills to bridge the gap between business and technical teams.
•Ability to translate complex business requirements into technical designs.
•Problem-solving and analytical skills

Additional desirable skills:

•Experience with scripting languages like Javascript
•Experience with cloud computing platforms
•Experience with Agile project management methodologies

Skills:

Analytical Thinking ServiceNow
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