Service Now Solution Architect

1 week ago


Bengaluru Karnataka, India CGI Full time

Skills and Qualifications:

- Proven experience as a ServiceNow solution architect or similar role
- Strong understanding of ServiceNow platform functionalities/modules, including IT Service Management (ITSM), IT Operations Management (ITOM), and Customer Service Management (CSM)
- Experience with enterprise architecture principles and ITIL framework.
- Excellent communication and collaboration skills to bridge the gap between business and technical teams.
- Ability to translate complex business requirements into technical designs.
- Problem-solving and analytical skills

Additional desirable skills:

- Experience with scripting languages like Javascript
- Experience with cloud computing platforms
- Experience with Agile project management methodologies

**Insights you can act on**

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today—one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI—where your ideas and actions make a difference.

**Your future duties and responsibilities**

**Required qualifications to be successful in this role


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