Issue Resolution Analyst

About the PositionWe are currently seeking a highly skilled Problem Management Engineer to join our team at Gen. As a Problem Management Engineer, you will be responsible for identifying, analyzing, and resolving complex technical issues within our Web Experience Infrastructure. Your focus will be on minimizing the impact of recurring incidents and...

Incident Manager Job DescriptionAt Photon, we are seeking an experienced Incident Manager to join our team. As an Incident Manager, you will be responsible for ensuring the prompt and effective resolution of IT incidents, minimizing their impact on business operations.Key Responsibilities:Perform L1.5 troubleshooting and resolution for infrastructure and...

Incident Manager Job DescriptionPhoton is seeking a highly skilled Incident Manager to join our team. As an Incident Manager, you will be responsible for ensuring the prompt and effective resolution of IT-related incidents and service requests.Key Responsibilities:Perform L1.5 troubleshooting and resolution for infrastructure and application-related...

Tata Consultancy Services seeks a seasoned professional to fill the role of Major Incident Manager.About the RoleThe successful candidate will be responsible for managing and coordinating the response to major incidents to minimize their impact on business operations.Key Responsibilities1. Incident Response ManagementLead and direct all activities during...

FE fundinfo is a global leader in investment fund data and technology. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed.Operations is the largest function within FE fundinfo. With customer support and data teams housed here, we aim to deliver first class customer service and ensure...

At athenahealth, we are seeking a skilled Operational Resolution Expert to join our Customer Service division. Our team works collaboratively to build a high-performing company culture comprised of engaged employees who work cross-functionally to improve client experience.Key ResponsibilitiesResolve issues reported by clients and internal stakeholders,...

Job Description:Senior Account Resolution Specialist - US HealthcareAt Quantazone, we're seeking a detail-oriented Senior Account Resolution Specialist to join our team. As a key member of our US Healthcare team, you'll be responsible for reviewing and resolving claims denials and underpayments for our healthcare clients.Key Responsibilities:Review and...

Job Description :We are seeking a skilled Business Systems Analyst to work closely with business stakeholders and project managers in converting business requirements into technology solutions and overseeing their documentation and deployment.Key Responsibilities :Collaborate with stakeholders to gather, analyze, and define current business processes and...

Job Title: Systems Analyst - ITJob Summary:We are seeking a highly skilled Systems Analyst - IT to join our team at Flex. As a Systems Analyst - IT, you will be responsible for managing, monitoring, and resolving IT incidents related to Baan Functional issues. You will work closely with various teams, including Interface teams, Development teams, and...

Job Purpose:This position is responsible for customer service and technical support for all business products supported out of the operations center. This operational position requires the analyst to speak directly to internal and external customers about a wide variety of technical issues/requests. Responsibilities will include providing the necessary...

Job Purpose: This position is responsible for customer service and technical support for all business products supported out of the operations center. This operational position requires the analyst to speak directly to internal and external customers about a wide variety of technical issues/requests. Responsibilities will include providing the necessary...

Job Req ID: 41794- Location: Chennai, IN- Function: Other- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and...

Job Summary:Quantazone is seeking a highly skilled Financial Claims Resolution Specialist to join our team. As a key member of our revenue cycle department, you will be responsible for reviewing and resolving provider claims that have not been paid by insurance companies.Key Responsibilities:Review and analyze provider claims to identify payment...

**Job Description**: - Role based in BSv organisation. Leveraging deepening to expert knowledge of Problem Resolution, The Problem Resolution Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They...

Job DescriptionAs a Business Analyst at MSC Technology, you will be responsible for handling day-to-day customer queries reported via various communication channels. This role requires excellent communication and analytical skills, as well as the ability to work in a 24/7 shift environment.Key Responsibilities:Handle customer inquiries and provide timely...

Job Title: Business AnalystJob Summary: We are seeking a highly skilled Business Analyst to join our team at Virtusa. The ideal candidate will have 6+ years of experience in Business Analysis, with expertise in finance or front office and a strong understanding of capital markets, rates, and commodities.Key Responsibilities:Collaborate with cross-functional...

Job Title: Systems AnalystAbout the Role:We are seeking a highly skilled Systems Analyst to join our team at Flex. As a Systems Analyst, you will be responsible for managing and monitoring the IT incident queue for Baan Functional issues, solving incidents within SLA time, and interacting with different interface teams to ensure smooth flow and closing of...

Job OverviewReq ID: 287228NTT DATA Services is a recognized leader in IT and business services, including cloud, data, and applications. We help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration, and...

The Business Risk and Control Risk Analyst is a key role within the Risk Management team. This position is responsible for performing analysis to support governance and risk management in the execution of the Manager Control Assessment (MCA) and Risk & Control Self-Assessment. The analyst will assess the quality, completeness, and accuracy of the...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: **What You'll Bring**: - Provide exceptional customer service to all our internal and external customers by being courteous, polite and friendly toward all those we serve. Acknowledge and address customer’s issues immediately in order to determine the overall support needs and proper...