Senior Network Analyst

3 weeks ago


Chennai, Tamil Nadu, India NTT DATA Full time

Job Overview

Req ID: 287228

NTT DATA Services is a recognized leader in IT and business services, including cloud, data, and applications. We help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration, and global data centers.

We are seeking a Senior Network Analyst to join our team in Chennai, Tamil Nādu (IN-TN), India (IN). As a Senior Network Analyst, you will be responsible for monitoring performance, ensuring system availability and reliability, and troubleshooting technical issues.

Key Responsibilities:

  1. Configure and install various network devices and services, including routers, switches, firewalls, load balancers, VPN, and QoS.
  2. Monitor and troubleshoot network performance using network diagnostic and analytics tools.
  3. Collaborate with vendors and regional teams to resolve technical issues.
  4. Communicate technical information to stakeholders and provide timely updates on issue resolution.
  5. Adhere to defined processes and policies to meet key performance indicators and deadlines.

Requirements:

  • Bachelor's degree from an authorized university.
  • CCNA & CCNP or higher (CCIE data centre infra) certification.
  • Minimum 3-5 years of experience in network infrastructure and support.
  • Excellent communication and problem-solving skills.
  • Knowledge of ITIL Framework and ticketing tools, such as ServiceNow.

About NTT DATA Services

NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.

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