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RMC Lead
3 months ago
Execute budget forecasts and owns the development and implementation of staffing and metric models, reporting and analysis. Data driven inputs for forecasting and discussion with category leaders to finalize forecast volumes/FTE. Perform complex analysis using past trends, Call arrival pattern etc testing of multiple inputs, using simulation to forecast . Develops partnerships with other internal groups and business units to ensure on time forecasting as required by contracts. Distribution of monthly forecast into Day wise volume considering factors (like seasonality, recent/past trends, RSSI Impact, Bill Cycle, affecting volumes. In addition, Language wise split of volume distribution basis historical trends and language availability at various partners. Structured review and share within group contact center trends as submitted by partners against forecasted volume including call center volume, call patterns, staff productivity, attrition rates and resource allocation to maintain appropriate staffing levels. Discussion and closure of Work Force availability as per required forecast and agreed calculations with partners Assist in the coordination and oversight of audits - 3rd Party Audits at Call Centres (CC). - Tracking, Engaging Operations and Compliance team on closure of audit related feedbacks, implementing practices found as opportunity at all CC, tracking of Non Conformance of audits. Completion of TPRA Audits. Help drive continuous improvement to increase productivity, accuracy, and improve case management staffing levels. Reporting alignment to ensure Minimum Guarantee (MG) Mitigation involving but not limiting to Documenting & taking acknowledgement from Partners who have less headcount (as per requirement) against accepted forecast and updating the same to all Process/Vertical Heads. Call center accessibility as per regulatory guidelines. Quality of Service (QoS) reasoning /detailing for regulatory reporting - Details to be taken from Operations/ Business / Category heads in case any circle wise misses. Upload the data on Compliance Management System (CMS) Portal as per defined timelines. Preparation of day wise Forecast Master file for reporting (DARTs) and ensuring it is available on the MDM portal for DARTs team to use in reporting.
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Oracle RMCS Consultant
1 week ago
gurugram, India Triadss Tech Solution Full timeJob Description : We are seeking an experienced Oracle Cloud Revenue Management Cloud Service (RMCS) Specialist to lead the implementation and optimization of RMCS solutions. This role requires a deep understanding of revenue recognition principles and the ability to configure and manage Oracle RMCS to comply with these standards while supporting business...
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Oracle RMCS Consultant
1 day ago
Hyderabad/Chennai/Mumbai/Bangalore/Pune/Gurgaon/Gurugram, India Triadss Tech Solution Full timeJob Description : We are seeking an experienced Oracle Cloud Revenue Management Cloud Service (RMCS) Specialist to lead the implementation and optimization of RMCS solutions. This role requires a deep understanding of revenue recognition principles and the ability to configure and manage Oracle RMCS to comply with these standards while supporting business...
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RMC Lead
3 months ago
gurugram, India Airtel Full timeExecute budget forecasts and owns the development and implementation of staffing and metric models, reporting and analysis. Data driven inputs for forecasting and discussion with category leaders to finalize forecast volumes/FTE. Perform complex analysis using past trends, Call arrival pattern etc testing of multiple inputs, using simulation to...
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RMC Lead
4 weeks ago
gurugram, India Airtel Full timeExecute budget forecasts and owns the development and implementation of staffing and metric models, reporting and analysis. Data driven inputs for forecasting and discussion with category leaders to finalize forecast volumes/FTE. Perform complex analysis using past trends, Call arrival pattern etc testing of multiple inputs, using simulation to...
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Oracle Functional Consultant
1 month ago
Gurugram, India KPMG India Full timeOVERVIEWKPMG in India, a professional services firm, is the Indian member firm affiliated with KPMG International and was established in September 1993. Our professionals leverage the global network of firms, providing detailed knowledge of local laws, regulations, markets, and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh,...
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Oracle Functional Consultant
4 weeks ago
Gurugram, India KPMG India Full timeOVERVIEWKPMG in India, a professional services firm, is the Indian member firm affiliated with KPMG International and was established in September 1993. Our professionals leverage the global network of firms, providing detailed knowledge of local laws, regulations, markets, and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh,...
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Oracle Functional Consultant
1 month ago
Gurugram, India KPMG India Full timeOVERVIEWKPMG in India, a professional services firm, is the Indian member firm affiliated with KPMG International and was established in September 1993. Our professionals leverage the global network of firms, providing detailed knowledge of local laws, regulations, markets, and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh,...
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Oracle Functional Consultant
4 weeks ago
Gurugram, India KPMG India Full timeOVERVIEWKPMG in India, a professional services firm, is the Indian member firm affiliated with KPMG International and was established in September 1993. Our professionals leverage the global network of firms, providing detailed knowledge of local laws, regulations, markets, and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh,...
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Oracle Functional Consultant
4 weeks ago
Gurugram, India KPMG India Full timeOVERVIEW KPMG in India, a professional services firm, is the Indian member firm affiliated with KPMG International and was established in September 1993. Our professionals leverage the global network of firms, providing detailed knowledge of local laws, regulations, markets, and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh,...
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Oracle Functional Consultant
1 month ago
gurugram, India KPMG India Full timeOVERVIEW KPMG in India, a professional services firm, is the Indian member firm affiliated with KPMG International and was established in September 1993. Our professionals leverage the global network of firms, providing detailed knowledge of local laws, regulations, markets, and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh,...
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Territory Manager
1 month ago
gurugram, India White Force Full timeJob Description: Job DescriptionDuties and Responsibilities:Job Position / Vacancy:Sales – Territory Manager/ Sales officerB2B SalesJob Description in Details:Job Title: Sales Officer /Territory ManagerReport to: Regional ManagerDuties and Responsibilities:•Excellent communication and abilityto convince others.• Focus on winning...
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Territory Manager
4 weeks ago
gurugram, India White Force Full timeJob Description: Job DescriptionDuties and Responsibilities:Job Position / Vacancy:Sales – Territory Manager/ Sales officerB2B SalesJob Description in Details:Job Title: Sales Officer /Territory ManagerReport to: Regional ManagerDuties and Responsibilities:•Excellent communication and abilityto convince others.• Focus on winning...
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Oracle Cloud Finance Architect
4 weeks ago
Bangalore/Hyderabad/Chennai/Mumbai/Pune/Gurgaon/Gurugram/Kolkata, India Anlage Full timeJob Description : Modules : RMCS ( Revenue Management Cloud Services),Subscription Management ,FAH(Finance Accounting Hub) Only Implementation : 4 to 5 E2E Implementation Exp.Required :- Functional professional with 2+ ERP Financials implementations (e.g., Oracle ERP Cloud, Oracle R12, PSFT) and a team member or team lead for at least 1 full cycle...
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Oracle Cloud Finance Architect
1 month ago
Bangalore/Hyderabad/Chennai/Mumbai/Pune/Gurgaon/Gurugram/Kolkata, India Anlage Full timeJob Description : Modules : RMCS ( Revenue Management Cloud Services),Subscription Management ,FAH(Finance Accounting Hub) Only Implementation : 4 to 5 E2E Implementation Exp.Required :- Functional professional with 2+ ERP Financials implementations (e.g., Oracle ERP Cloud, Oracle R12, PSFT) and a team member or team lead for at least 1 full cycle...
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Oracle Cloud Consultant
2 months ago
Hyderabad/Mumbai/Bangalore/Chennai/Pune/Gurgaon/Gurugram/Kolkata, IN Aceseekers Full timeLocation - Hyderabad, Mumbai, Bangalore, Gurgaon, Chennai, Pune, Kolkata (Hybrid Mode)Total Experience - 3-8 YearsRelevant Experience - 3-8 YearsShift Timing - 11AM - 8PM or 2PM - 11PM1) The role is specifically for Oracle SaaS application security. Need not be related to identity access management, database, infrastructure.2) Oracle Cloud SaaS security is...
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Oracle Cloud Consultant
1 month ago
Hyderabad/Mumbai/Bangalore/Chennai/Pune/Gurgaon/Gurugram/Kolkata, India Aceseekers Full timeLocation - Hyderabad, Mumbai, Bangalore, Gurgaon, Chennai, Pune, Kolkata (Hybrid Mode)Total Experience - 3-8 YearsRelevant Experience - 3-8 YearsShift Timing - 11AM - 8PM or 2PM - 11PM1) The role is specifically for Oracle SaaS application security. Need not be related to identity access management, database, infrastructure.2) Oracle Cloud SaaS security is...
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Oracle Cloud Consultant
4 weeks ago
Hyderabad/Mumbai/Bangalore/Chennai/Pune/Gurgaon/Gurugram/Kolkata, IN Aceseekers Full timeLocation - Hyderabad, Mumbai, Bangalore, Gurgaon, Chennai, Pune, Kolkata (Hybrid Mode)Total Experience - 3-8 YearsRelevant Experience - 3-8 YearsShift Timing - 11AM - 8PM or 2PM - 11PM1) The role is specifically for Oracle SaaS application security. Need not be related to identity access management, database, infrastructure.2) Oracle Cloud SaaS security is...
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Oracle Cloud Consultant
4 weeks ago
Hyderabad/Mumbai/Bangalore/Chennai/Pune/Gurgaon/Gurugram/Kolkata, India Aceseekers Full timeLocation - Hyderabad, Mumbai, Bangalore, Gurgaon, Chennai, Pune, Kolkata (Hybrid Mode)Total Experience - 3-8 YearsRelevant Experience - 3-8 YearsShift Timing - 11AM - 8PM or 2PM - 11PM1) The role is specifically for Oracle SaaS application security. Need not be related to identity access management, database, infrastructure.2) Oracle Cloud SaaS security is...