Technical Associate

3 months ago

Noida, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Technical Associate - IT Asset and Inventory Management

This role will consist of managing asset and inventory. Work Closely with: IT Tower leads (Networks, Servers, EUC, Others) for their respective IT Inventories.

Responsibilities
• IT Tower SME’s are used to manage the IT Inventory Catalogue. (New Item addition and Old Item Deletion (Item Code Creation, etc.)
• Customs team to adhere to customs regulatory requirements related to IT Inventory. (Purchase, Movements, Disposal, and Donation).
• Fixed Asset team for Capital Assets report out’s in terms of Qty., their valuation. 100% Physical verifications activity.
• IT sourcing team for clarifications on delivery of IT Assets and Accessories. 
• AP team for any outstanding vendor payments.
• IT Projects /Logistics team during new site setup, Site Closure, Migrations for planning IT Asset Movements/Procurements, etc. 
• Oracle Inventory team for new site creation and other issues related to IT Inventory module working, enhancement etc.
• IT Compliance team to adhere to any compliance requirements related to IT Assets and Inventory.
• Internal and external auditors are responsible for any audits being conducted related to IT inventory. 
• Approve/reject requests on the Oracle Purchasing system.
• Manage tower requests for Movements (IUTs). Receive/analyze/Plan/Follow up/Execute. 
• Timely disposal of End-of-Life Assets as per the e-waste policy guidelines.
• Manage Donation Requests.
• Vendor Management and Governance for IT Inventory and Asset Management partners. 
• Regular Reviews. 
• Ensure SOPs are updated and reviewed on time.
Qualifications we seek in you
Minimum Qualifications / Skills

• Graduate with Experience in IT Inventory and Asset Management.
• ITIL Certification would be an added advantage.
• Should have worked in large organizations in similar roles.
• Knowledge of working on ERP Tools like Oracle Financials or others. 
• Well versed with STPI and SEZ Site Procedures.
• Good Communication Skills and service attitude.
• Strong Analytical Skills.
• Good in Documentation (E-Mails, MS Office, especially Excel) for leadership reporting.

Preferred Qualifications/ Skills
• Manage ITAM Inventory on the tool for production/On Floor Assets. (Desktops/Laptops/Thin Clients/Print & Scan Devices, Servers and network Devices).
• Ensure Records are updated in a timely manner.
• Carry out various analyses to ensure the correctness of data. (AD/SCCM/OHR Dump etc…)
• Publish Asset Management Dashboards. 
• Plan & Drive Quarterly/Half Yearly Physical reconciliation activities.
• Front End internal and external audits from an IT Asset Management Perspective. 
• Customer Specific Requirements & Report Outs related to IT Assets.
• Productivity drives to recover unused assets from the floor through Floor Walks/Tracking Ramp Downs. Moving Un-utilized inventory > 90 Days to common stock. 

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