Customer Experience Engineering

4 months ago

Hyderabad, India Microsoft Full time

Overview

Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure CXP team’s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we are and how we work.

Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide our customers with the world-class cloud services they need to succeed

Qualifications

Over 8 years of software development experience utilizing C#, C++, or Java, coupled with a professional track record of implementing and supporting Azure technologies. Proficiency in Azure Machine Learning services, complemented by direct expertise in Azure AI services. Demonstrated proficiency in administering Azure services and adept troubleshooting skills. Experience in developing and deploying solutions on Azure platform. Familiarity with cloud deployment and development tools such as CLI, PowerShell, Visual Studio, .NET, and JSON templates. Proven track record of collaborating with technical communities through social media engagement and blogging. Exceptional interpersonal and communication skills, with a dedication to delivering outstanding customer experiences. Willingness to accommodate flexible working hours.

Responsibilities

Engage directly with Azure developers and IT professionals within Azure communities such as Microsoft Q&A and Stack Overflow to enhance Azure documentation samples, address technical inquiries, and assist in resolving customer issues. Develop quick-start and how-to guides to facilitate customer comprehension of intricate cloud scenarios. Construct prototype tools and models for analyzing community data, aiming to enhance operational efficiency. Serve as a vocal advocate for our customers, identifying areas for improvement and taking appropriate action. Provide timely, thorough, and customer-focused assistance to Azure customers and developers. Contribute to the creation and maintenance of Azure product documentation, aiding customers in implementing solutions on Azure. Collaborate with Engineering and other cross-functional teams to address specific user-related issues and bugs. Coordinate with other community engineers to ensure consistent and high-quality support standards. Gain insights into how our customers utilize Azure services to inform business and development teams effectively. Proactively identify and address customer needs, communicate trends to leadership, and propose innovative solutions. Take ownership of developing comprehensive knowledge about specific product lines and features. Enhance internal efficiency and customer satisfaction by actively seeking opportunities to optimize existing or new processes and tools. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect

  • Customer Experience Engineering

    4 months ago

    hyderabad, India Microsoft Full time

    Overview Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure CXP team’s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to...

  • Customer Experience Engineering

    5 days ago

    hyderabad, India Microsoft Full time

    Overview Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure CXP team’s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to...

  • Sr DevOps Lead

    2 weeks ago

    Hyderabad, India Ness Digital Engineering Full time

    Description Ness Digital Engineering is seeking a dynamic professional  with 10+ years of experience to fill the role of Sr DevOps Engineer/Lead. In this pivotal position, you will lead the charge in steering the AWS cloud, VMWare Infrastructure, and DevSecOps services at Ness, with a primary focus on next-generation product innovation, core competency...

  • Customer Experience Manager

    3 weeks ago

    hyderabad, India Sids Farm Hiring Full time

    Job Description:Have you always dreamed of joining a company where you can drive your vision with total ownership? Welcome to Sid's Farm!We at Sid's Farm believe that people do their best when you empower them to make right decisions. We are obsessed with creating and delivering best dairy products that humans can make. We would like someone to be part of...

  • Customer Experience Manager

    3 weeks ago

    Hyderabad, India Sids Farm Hiring Full time

    Job Description:Have you always dreamed of joining a company where you can drive your vision with total ownership? Welcome to Sid's Farm!We at Sid's Farm believe that people do their best when you empower them to make right decisions. We are obsessed with creating and delivering best dairy products that humans can make. We would like someone to be part of...

  • Customer Experience Manager

    3 weeks ago

    Hyderabad, India Sids Farm Hiring Full time

    Job Description:Have you always dreamed of joining a company where you can drive your vision with total ownership? Welcome to Sid's Farm!We at Sid's Farm believe that people do their best when you empower them to make right decisions. We are obsessed with creating and delivering best dairy products that humans can make. We would like someone to be part of...

  • Customer Experience Manager

    3 weeks ago

    Hyderabad, India Sids Farm Hiring Full time

    Job Description: Have you always dreamed of joining a company where you can drive your vision with total ownership? Welcome to Sid's Farm! We at Sid's Farm believe that people do their best when you empower them to make right decisions. We are obsessed with creating and delivering best dairy products that humans can make. We would like someone to be part of...

  • Senior Data Engineer – Dynamics 365 Customer Experience Programs Engineering

    4 months ago

    Hyderabad, India Microsoft Full time

    Overview Do you want to be at the heart of scaling our Customer Experience Programs (CXP) with innovative cutting edge technical solutions? The CXP Engineering team provides customer and partner facing capabilities that support and guide their Dynamics 365 implementation success, together with tools that underpin and scale our FastTrack, Advanced Cloud...

  • Customer Experience

    4 months ago

    Somajiguda, Hyderabad, Telangana, India Zoi Health Pvt Ltd Full time

    Zoi Hospitals is hiring for the position of **Telecustomer Experience executive** specialising in receiving hospital feedback, you will play a pivotal role in ensuring effective communication channels between our hospital and our patients. You will be responsible for collecting, analysing, and responding to patient feedback to enhance their experiences and...

  • Customer Experience Associate

    3 months ago

    Hyderabad, Telangana, India Fresh Prints Full time

    **Client Escalation Specialist - Be the face of a company obsessed with customer experience**: Fresh Prints is the hottest collegiate apparel brand that has been growing at over 60% for a decade! We have 400+ students who will contribute significantly to our revenue in the next 12 months. At Fresh Prints, one of our guiding principles is "Start and End with...

  • Customer Experience Associate

    1 month ago

    Hyderabad, Telangana, India Zomato Full time

    **Key responsibilities**: - As part of the Zomato Associate Accelerator Program (ZAAP), you will join a group of passionate peers to address our online ordering customers' pressing needs and concerns and elevate the standard of Zomato's customer service. - You start at ground zero to gain an understanding of our customers' sentiments and challenges. - You...

  • Senior DevOps Engineer

    4 months ago

    Hyderabad, India Altair Engineering Full time

    Job Summary: The selected candidate will be responsible for providing assistance in managing and maintaining the Altair One platform, as well as implementing and deploying applications in both Cloud and On-Premises environments. They will work closely with the team to ensure smooth and efficient operation of the platform, while also troubleshooting...

  • Customer Experience Advocate

    3 weeks ago

    Hyderabad, Telangana, India Electronic Arts Full time

    **Customer Experience Advocate** You will be part of EA's Fan Care organization. EA's Fan Care organization exists to help our fans get the most fun from their games. From onboarding new players to getting them back in the game when they have issues, we support fans across their EA experiences and keep them safe online. We value people who bring new ideas...

  • Sales Engineer

    4 days ago

    hyderabad, India SANMAR ENGINEERING TECHNOLOGIES LIMITED Full time

    We are hiring Sales Engineer for BS&B Safety Systems Ltd Location: Hyderabad Qualification: BE Mech / Instrumentation with 3 to 8 years exp Responsibilities JOB CONTENT Maximise sales of business Effective coverage of end user customers with knowledge of Chemicals ,Oil & gas ,Refineries, Petrochemicals & Pharma ,Fertilizers Interface between Customers...

  • Customer Success Engineer

    2 weeks ago

    hyderabad, India Global Pharma Tek Full time

    Your Career :As a Customer Success Engineer, you will be part of a business-critical capability to enable our customers’ secure environments. You act as their day-to-day technical contact, building relationships with them to ensure proper security integrations. This includes guidance for adoption, accelerated integrations with new cloud security...

  • Customer Success Engineer

    5 days ago

    hyderabad, India Global Pharma Tek Full time

    Your Career : As a Customer Success Engineer, you will be part of a business-critical capability to enable our customers’ secure environments. You act as their day-to-day technical contact, building relationships with them to ensure proper security integrations. This includes guidance for adoption, accelerated integrations with new cloud security...

  • Customer Success Engineer

    1 month ago

    Hyderabad, India Global Pharma Tek Full time

    Your Career : As a Customer Success Engineer, you will be part of a business-critical capability to enable our customers’ secure environments. You act as their day-to-day technical contact, building relationships with them to ensure proper security integrations. This includes guidance for adoption, accelerated integrations with new cloud security...

  • Territory Manager- Customer Experience

    4 weeks ago

    Hyderabad, India Hero Motocorp Full time

    Territory Manager- Customer Experience Apply now » Date: 5 Sep 2024 Location: Hyderabad, IN #job-location.job-location-inline { display: inline; } Company: Hero Motocorp Function India BU Pay Band E4 to M2 Role As the Territory Manager- CE you will be part of the Customer Experience and will report to the...

  • Territory Manager- Customer Experience

    7 hours ago

    hyderabad, India Hero Motocorp Full time

    Territory Manager- Customer Experience Apply now » Date: 27 Sep 2024 Location: Hyderabad, TG, IN, 500029 #job-location.job-location-inline { display: inline; } Company: Hero Motocorp Function India BU Pay Band E4 to M2 Role As the Territory Manager- CE you will be part of the...

  • Territory Manager- Customer Experience

    21 hours ago

    hyderabad, India Hero Motocorp Full time

    Territory Manager- Customer Experience Apply now » Date: 27 Sep 2024 Location: Hyderabad, TG, IN, 500029 #job-location.job-location-inline { display: inline; } Company: Hero Motocorp Function India BU Pay Band E4 to M2 Role As the Territory Manager- CE you will be part of the Customer Experience team and...