Senior Sales Support Specialist

4 months ago

Gurugram, India Harvard Business Publishing Full time
Key Responsibilities: (specific key duties/responsibilities of position)
  • Conduct comprehensive research and analysis on targeted companies, regions, and industries to support the sales team in evaluating potential revenue and sales opportunities.
  • Explore trends, issues, and concepts in HR, Organizational Behaviour, and Organizational Culture to effectively address complex research inquiries, providing synthesized, actionable insights to the sales team and tailoring content/solutions to meet client needs
  • Structure research findings and present insights in accordance with our standard templates.
  • Develop proficiency in Corporate Learning content management systems and technology platforms to curate and content effectively.
  • Map content based on competencies received from clients
  • Supervise and mentor a team of research analysts to deliver high-quality research and analysis services to the sales team.
  • Analyse data and generate reports, presentations, and other deliverables.
  • Utilize both primary and secondary research methods across the industry to gather data and insights for client projects.
  • Cultivate and maintain trust with the sales team by consistently delivering projects on schedule and maintaining high standards of quality.
  • Demonstrate expertise in PowerPoint to efficiently create and design diagrams and format client proposals.

Requirements: (education, experience, communication/organization skills, work environment, etc.)

  • Strong research, analytical and reporting skills
  • Experience in working with senior business leaders and managing multiple stakeholders
  • Strong and effective communicator who is able to share information in a clear and concise way
  • Ability to adapt quickly to changing priorities and handle multiple tasks simultaneously
  • Ability to work flexible hours to support international locations
  • Inclusive team player, comfortable working across cultures in a virtual environment with colleagues located around the globe
  • Successful collaborator and stakeholder manager who acts with integrity, honours commitments and strives for excellence
  • Possess the ability to collect, organize, evaluate, and communicate large volumes of information with meticulous attention to detail and accuracy.
  • Minimum of 5 years of experience in research and analytics
  • 1-2 years of experience in managing teams
  • Post graduate degree. Specialization in psychology shall be a plus
  • Advanced excel skills (pivot tables, lookups etc) to assemble multiple data reports.
  • Proficiency in SQL, data visualization using Tableau will be an advantage.

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