Manager - Partner Integrations

7 months ago

Bengaluru, India Singular Full time

Singular is the next-gen attribution and marketing analytics platform, giving marketers actionable insights from previously siloed data. By collecting, aggregating and normalizing upper-funnel campaign marketing data from thousands of channels and connecting it to lower-funnel attribution data, marketers can measure ROI from every touchpoint across all their activities and optimize to the most granular level.

Singular has offices in San Francisco, Tel Aviv, Seoul, London, Berlin, Beijing and Bangalore. We have raised $50M from Norwest Venture Partners, General Catalyst, Thomvest Ventures, Method Capital, Translink Capital and Telstra Ventures. Our business and team are scaling, and we are looking for ambitious, eager, creative and innovative individuals to join us and help us reach the next level.

We have great customers, including leading companies like EA, Zynga, WB Games, Rovio, Lyft, Instacart, Twitter, Airbnb, DraftKings and Linkedin, backed by an amazing product and a strong team. This offers you a unique opportunity to join a team making an impact for businesses worldwide.

The Role

Integrations are one of the key elements of our product offering. Singular is seeking a Manager - Partner Integrations for our India unit with exceptional technical, and communication skills to join our growing team. A partner -focused individual who’s responsible for handling & building partner support, and technical integration processes, with the ability to engage with other teams, in order to achieve the best customer-experience environment.

What you will do

Lead a team of highly skilled integration engineers globally focused on Singular’s Customers and Partners. Hire, train, mentor, and motivate engineers to ensure a high level of service quality that our customers & partners deserve. Be a technical POC both internally, and externally for all integrations related matters and serve as a primary Integrations contact for Singular’s partners and an escalation resource for partner integrations. Collaborate with Global leadership to create and lead BD & Integrations improvement processes across the company. Prepare project/specification plans for integration requests, and deploy them using internal tools. You’ll work with R&D for releasing more complex specifications. Investigate operations issues alongside Data Operations to improve integration stability. Work closely with Support to identify integration issues versus client implementation errors. Educate Tech Partners or Agencies on Singular’s platform and our integration requirements to expand the Singular ecosystem. Improve our Knowledge Base (training and / or support Help Center materials) with Partner specific information. Drive & lead the localization project, where the team selects the right content to translate and keep updated.

What you will need

B.Tech/B.Sc/B.E or equivalent practical experience. 7+ years working in an external-facing technical role managing teams, (i.e. Technical Account Management / Support/Solutions Engineering / Professional Services Consultant, etc). 2+ years working with mobile / online advertising technology and a general knowledge of the digital advertising ecosystem Knowledge using HTTP trace/debugging tools, and setting up testing endpoints for debugging network calls, (i.e. Google DevTools, Charles, Fiddler, etc). Experience working with APIs. You'll be using API testing tools, (e.g. Postman, etc) to create integration specifications Can read code in any common programming language, e.g. Python, JavaScript, PHP, etc. Understand database structures and can use SQL to gather insights. Excellent project management skills are a must to work effectively with our cross-functional teams Self-starter – able to come up to speed on complex, challenging concepts with minimal assistance

Advantages

Experience in Mobile App Advertising Experience working with tools like JIRA, Confluence, GitHub, Zendesk. Knowledge of Android/ iOS SDK’s and their usage.

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