Service Information Specialist
4 days ago
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Summary:
To electronically develop and reformat wiring and hydraulic schematics of Caterpillar machines and engines for delivery via the Service Information System (SIS2.0 & SIS2Go) to dealers and customers worldwide.
What You Will Do:
This position is the first of a career progression, which requires increasing authoring and Caterpillar product knowledge.
Service information Specialist utilize the Arbortext Content Manager (ACM) to develop and electronically author a variety of service information types used to operate, maintain, and repair Caterpillar equipment.
Assignments support both new and noncurrent product design. Service information products that are produced by this role have significant impact on efficiency and profitability of dealer service operations.
Service information Specialist will be responsible to determine the creation and maintenance of Electrical and Hydraulic schematics in developing the service information.
Individual will have continuous interaction with Project leaders and Product design, support Engineers and the use of a variety of corporate systems and resources.
Qualifications:
The position typically requires a BE-(Electrical & Electronics / Mechanical /Auto) with 1 - 3 years of experience in Electrical Servicing / Maintenance / Troubleshooting / Technical writing for CAT machines or equivalent.
Background / Experience:
People with experience in Electrical circuits will be given first preference. Candidates must have a customer focus with good communication skills.
Candidate must be a team player and have the ability and desire to learn complex technologies, interpersonal skills, and mentoring skills.
Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of India which can be found through our employment website at .
What You Will Get:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date).
Final Details:
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you
This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.
About Caterpillar
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Posting Dates:
July 2, 2024 - July 9, 2024Caterpillar is an Equal Opportunity Employer (EEO).
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