Digital CRM Consultant

3 weeks ago

Chennai, India Hexaware Technologies Full time

Description

5+ years’ demonstrated experience in a similar Dynamics 365 solutions Application development role Design, develop, and customize and manage the configuration of Microsoft Dynamics 365 solutions. Experience in Managed and Unmanaged Solutions best practices. Experience across the Power Platform (Power Apps, Power Automate, Canvas Apps, Model Driven Apps). Demonstrated experience in both Dynamics and non-Dynamics based solutions, with the ability to apply general development best practices to Dynamics 365 low-code development. Strong understanding of Dynamics modules (Sales, Customer Service, Marketing) and Best Practices, lifecycle management. Extensive experience in Dynamics Customer Engagement (CE), including the development of plugins, workflows, custom actions, and custom integration components. Experience working with Azure DevOps and TFS/git repository including Dynamics build and release pipelines. Excellent analytical and problem-solving skills, with the ability to perform root cause analysis to resolve recurring /complex application technical issues. Development experience in Platform Integration between CRM and other on-cloud/on-Prem application with Azure function, Azure service bus, Azure hybrid connection developments, Azure API, and dynamics Web API’s Proficiency in development languages and tools such as C#, JavaScript, HTML, CSS, Web API’s and Visual Studio. Experience in data migration using ADF, SSIS. Experience in agile methodology and participating in sprint user story grooming and prioritisation discussions. Experience in creating and updating technical and non-technical design documents. Should be able to work independently. Should be able to provide level 1, 2 and 3 support.

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