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Advance System Manager I
3 months ago
Department – Digital Data & IT GBS (Global Business Service)
Does your motivation come from challenges and working in a dynamic environment? Do you thrive in an environment where close collaboration with key stakeholders and strategic alignment is essential? Do you have a can-do attitude with continuous improvement as one of your career objectives? Then we might have the right position for you. Apply now
The Position
As a Advance System Manager I, you will be responsible for IT Systems in Target and Translation Cluster:
Incident, change and release management. Communicating with customers, service providers and other stakeholders. Responsible for the delivery of system and support services and ensuring that they meet business requirements. Perform System Management tasks. Employee is expected to act independently to ensure all aspects of meeting quality levels on system user satisfaction, system owner interactions/stakeholder management and relevant GxP requirements.Qualifications
Bachelor’s or master’s degree with 5+ years of experience and proficiency within IT 3+ years of working in pharmaceutical industry or regulatory industry. Strong experience in ITIL -Change and Release Management along with incident and problem management. Strong compliance understanding and documentation experience (preferably knowledge on GxP). Global stakeholder management experience. Experienced, preferably as a system manager in the pharmaceutical industry. Preferably knowledge on Agile ways of working. Experienced in the use of office desktop applications and tools. Knowledge on compliance, validation, and documentation. High degree of flexibility and good interpersonal skills. Excellent communication skills written and orally in English. About the department
Digital Data & IT GBS (Global Business Service) was established in February 2010 as an integral part of Digital Data & IT in HQ (Head Quarter). From the beginning in 2010, the unit has grown to 800+ employees till date. The main role of DD&IT GBS is to 'manage' IT, which includes System Management, Project Management, Infrastructure Management, Compliance Management, Security Management, Process Management, etc. In DDIT RED GBS, we partner globally with R&ED LoB to achieve scientific aspiration. We provide timely, best in class, regulated and non-regulated IT solutions, infrastructure, and system management across the R&ED value chain. We manage more than 20+ IT systems and the department consists of Agile DevOps members, System Managers, Validation SMEs, cloud engineers and Business Analysts.
