Team Lead/ Manager- SAP SD- US Shift

1 month ago

Hyderabad, India The Hackett Group Full time

Job Description

A Manager evaluates the demands in talking with the customer's representatives, transforms the essence into an abstract and algorithmic business model; Identifies the use cases and transforms them into logical and technical views; Customizing the respective business area and making sure the system reacts in the manner according to the constraints of the requested use case. Manager documents the settings and prepares proper guidelines that allow other consultants to do further changes or repairs with due efforts. Manager takes care that proper training is given to the users and that the system is usable, performing appropriately and the business flow is complete and correct. During go live the Manager assists the technical staff by testing the behavior of the system. The main duty of a Manager is to transfer external know-how to the client.

Understand the values and vision of the organization and align the activities accordingly  Protect the Intellectual Property  Adhere to all the policies and procedures  Work with other line functions to collect or provide relevant data  Responsible for revenue account determinations, order to cash, basic debugging, pricing rebates, output, incompletion log, shipping/transportation, picking/packing, business process/scenarios, Text Management, Batch Management and Serial Number Management  Generate knowledge about the current business process, design current business flows, study current business processes and its complication, in all we can say getting through with current business setup. Flow diagrams and DFD are prepared, most of the time in Vision format, all this forms the part of AS IS document  Perform full life-cycle implementations, roll-outs, credit management, partner determination, variant configuration, bill of materials, free goods, back-order processing, delivery scheduling, back-order delivery scheduling and subsequent delivery split  Everything configured has to be documented as per their categories in the form of predefined templates, these have to be then approved by the team leads Process return orders, invoice correction requests, credit memo & debit memo along with providing inter-company, third party, consignment sales, customized and standardized reports  Support projects in Unit Testing, System Integration Testing, Performance Testing, User Acceptance Testing  Perform documentation, configuration, business processing, test scripts, material listing, exclusion, product proposal and material substitution  Support clients in the selection, implementation and support of specific SAP modules  Requires consulting skills, business knowledge and SAP solution expertise to effectively integrate SAP technology into the client’s business environment in order to achieve client expected business results  Evaluate and amalgamate research findings to develop valuable insights and strategic recommendations for our client  Work closely with management in various processes / projects to ensure communication and smooth implementation  Fulfill a variety of operational tasks using appropriate proprietary application  Monitor, coach and develop the team by sharing knowledge and providing training as necessary 

Essential Skills  

Job

Should have sound knowledge in MTO/MTS, GST/CIN, S4 Hana, Fiori, LSMW/ALE, EDI, MDM/MDG, Business Processes, Inquiries, Quotes, Sales Orders, Sales Return, Scheduling Agreements, and Rush Orders Cash Sales etc. 

Must have integration with FI/MM along with other modules 

Should be organized and focused on delivering research tasks within defined deadlines 

Must be dynamic, flexible and possess perseverance skills 

Experience in customer relationship management using highly professional verbal and Written communication skills 

Exhibit reactiveness and constructiveness at work such as, suggesting innovative but pragmatic solutions 

Utilize secondary research sources and techniques 

Personal

Should have understanding of business objectives and organization structure 

The candidate must have strong work ethics and trustworthiness

The candidate should work accurately with attention to detail by maintaining confidentiality and integrity 

Must be highly collaborative and team oriented with commitment to excellence 

Ability to work under pressure to achieve the multiple daily deadlines for client deliverables 

Preferred Skills  

Job 

The candidate should have an expertise in problem solving

Must be proficient in Microsoft Office (Advanced) 

Self-motivated, fast learner with the ability to operate independently 

Must have proven track record of impacting results throughout career 

The candidate must be a highly versatile thinker who can assimilate knowledge and has understanding across different industries, products, technologies, disciplines etc. 

Personal

Demonstrate proactive thinking 

Negotiation and persuasion skills are required to work with partners and implement changes 

Should have strong interpersonal relations and mentoring skills 

Have the ability to work under stringent deadlines and demanding client conditions

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