ServiceNow-Presales

3 days ago


Chennai, India Saaki Argus & Averil Consulting Full time

JobDescription:


KeyResponsibilities:

  • Provide strategic leadership and direction for theServiceNow practice aligning it with the organizations overallobjectives.
  • Oversee the implementationcustomization and administration of ServiceNow solutions ensuringhighquality delivery and client satisfaction.
  • Lead and manage a team of ServiceNow professionalsfostering a collaborative and motivating environment to achievecommon goals.
  • Cultivate and manage strategicpartnerships with key stakeholders to enhance business growth andmarket presence.
  • Collaborate closely withinternal and external stakeholders to develop innovative solutionsthat meet the needs of partners and clients.
  • Offer valuable insights guidance and leadership inpartnership management sales initiatives and customerengagement.
  • Develop and execute gotomarket(GTM) strategies to achieve business objectives and drive businessdevelopment.
  • Ensure compliance with industrystandards best practices and security protocols in allServiceNowrelated projects.
  • Stay updated withthe latest ServiceNow features updates and industry trendsleveraging them to improve the practice.

Qualifications:

  • 10 years of proven experience working with theServiceNow platform with expertise in implementation customizationand administration.
  • Strong leadership andmanagement skills with the ability to inspire and motivate a teamtowards achieving common goals.
  • Excellentcommunication and interpersonal skills capable of effectivelyinteracting with clients team members and stakeholders at alllevels.
  • Extensive experience in CustomerService Management and App Engine.
  • Knowledgeand experience in Financials Service Management Healthcare and LifeSciences are a plus.
  • ServiceNow certifications(Administration Implementation or other relevant certifications)are highly desirable.
  • Proven ability to thrivein a fastpaced and dynamic work environment with a commitment todelivering exceptional results.
  • Experience inconsulting or a professional services environment is aplus.
  • Bachelor s degree in Computer ScienceInformation Technology or a related field (Masters degreepreferred).
  • Strong experience in solutioningand developing GTM strategies to achieve businessobjectives.
  • Ability to work collaboratively ina crossfunctional environment and build strong relationships withpartners and internal teams.
  • Strongpresentation skills to effectively convey ideas proposals andstrategies.

Remote Work :

No


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