ServiceNow-Presales
3 days ago
JobDescription:
KeyResponsibilities:
- Provide strategic leadership and direction for theServiceNow practice aligning it with the organizations overallobjectives.
- Oversee the implementationcustomization and administration of ServiceNow solutions ensuringhighquality delivery and client satisfaction.
- Lead and manage a team of ServiceNow professionalsfostering a collaborative and motivating environment to achievecommon goals.
- Cultivate and manage strategicpartnerships with key stakeholders to enhance business growth andmarket presence.
- Collaborate closely withinternal and external stakeholders to develop innovative solutionsthat meet the needs of partners and clients.
- Offer valuable insights guidance and leadership inpartnership management sales initiatives and customerengagement.
- Develop and execute gotomarket(GTM) strategies to achieve business objectives and drive businessdevelopment.
- Ensure compliance with industrystandards best practices and security protocols in allServiceNowrelated projects.
- Stay updated withthe latest ServiceNow features updates and industry trendsleveraging them to improve the practice.
Qualifications:
- 10 years of proven experience working with theServiceNow platform with expertise in implementation customizationand administration.
- Strong leadership andmanagement skills with the ability to inspire and motivate a teamtowards achieving common goals.
- Excellentcommunication and interpersonal skills capable of effectivelyinteracting with clients team members and stakeholders at alllevels.
- Extensive experience in CustomerService Management and App Engine.
- Knowledgeand experience in Financials Service Management Healthcare and LifeSciences are a plus.
- ServiceNow certifications(Administration Implementation or other relevant certifications)are highly desirable.
- Proven ability to thrivein a fastpaced and dynamic work environment with a commitment todelivering exceptional results.
- Experience inconsulting or a professional services environment is aplus.
- Bachelor s degree in Computer ScienceInformation Technology or a related field (Masters degreepreferred).
- Strong experience in solutioningand developing GTM strategies to achieve businessobjectives.
- Ability to work collaboratively ina crossfunctional environment and build strong relationships withpartners and internal teams.
- Strongpresentation skills to effectively convey ideas proposals andstrategies.
Remote Work :
No
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