Subject Matter Expert

3 weeks ago

Mumbai, India Aditya Birla Group Full time

Job Purpose

The SME SAP SD and CRM in Chemical business is responsible to provide process and tool related subject matter expertise for SAP SD (Sales and Distribution) and CRM (SAP / SFDC) related process areas.

Key responsibilities will include:
-To work closely with internal stakeholders to Analyze, deliver, maintain, troubleshoot and enhance functionality in SAP SD and CRM domain on daily basis and carryout continual improvement.
-Provide Routine support to business users
-Roll-out SAP within locations of Chemical business.
-To coordinate and deliver solutions for enhancement requests, deployment project, pre-deployment assessment.
-To improve SAP usage across divisions of business, through regular training and reviews.
-To own and implement end-to-end functionalities relevant to business in area of SD and CRM for Chemical Business globally.

Job Context & Major Challenges

Chemical business runs SAP as transaction processing system globally. Currently business has 3 instance of SAP. Chemical business has multiple SBU across different legal entities globally and is in growth phase. There is increased demand to have system generated reports / MIS, maximise SAP usage, improve quality of product and services and reduce time to introduce new roll-outs. Also, business is planning to implement tool to connect Customers and to provide access of information to sales staff over mobile / portal.

Key challenge for this role will be to provide solution on common IT platform addressing needs of all SBU with focus on consolidation and simplification.

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters)KRA1Support to routine issues (SD and CIN)-Provide support on routine issues of SD and CIN.

-Perform break/fix analysis and implement solution for Procurement and WM related processes.

-Work with service desk team (3rd party) to facilitate incident and problem resolution.

-SLA adherence and reporting on periodic basis.

-Monthly review with each SBU / Unit, prepare action plan for gaps.

-Conduct Training as per Training calendar.KRA2To improve process efficiencies, to reduce manual work (SD and CRM)-Work closely with each SBU, Identify process gaps and prepare business case.

-To implement Change in business processes (Export documentation, Trading, Freight accounting, Shipment costing, customer complaint etc...)

-Conduct configuration changes to accommodate change request and prototype activities.

-Develop and Demonstrate proof of concepts.

-Automate Alerts / Reports (SAP or non-SAP) in line with business policy.

-Develop functional specification and work with BASIS and ABAP team to complete development and testing.

-Track usage.KRA3SAP Implementation and Roll-out (SD and CRM specific processes)-Participate in requirement gathering.

-Documenting Business Process and getting is signed of by business process owner.

-Configuration with / without support of 3rd party.

-Training to Core team.

-Conducting testing along with Core team.

-Data Migration and Cut-over planning.

-Training to End users.KRA4SOP / controls Implementation and Review (SD and CRM processes)-To implement controls as per Company SOPs in SD and CRM domain.

-To implement IT controls (SOD, BASIS related controls) in line with SOX

-Review every Qtr and publish scorecard and agree for next steps.KRA5Implement CRM-Prepare business case

-Technology selection along with core team.

-Drive end to end implementation of CRM.KRA6Continual improvement-Keep abreast of SAP releases, enhancements / new functionality and perform application research.

-Participate in release upgrade or new functionality / enhancement assessments, conduct impact analysis, Prepare business case and make recommendation.

-Research and propose both short and long term solutions to SAP system requirements (eg: Fiori app / Personas)

-Work closely with Group IT and technology partners to identify Best Practice in SD and CRM domain and Implement the same.

-Develop functional specification and work with BASIS and ABAP team to complete development and testing.

  • Subject Matter Expert

    4 weeks ago

    Mumbai, Maharashtra, India Universal Learning Aid Pvt. Ltd. - LetsTute Full time

    We are looking out for **Subject Matter Expert | Project Executive - Academic Content** **Role Description** This is a full-time on-site role for a **Subject Matter Expert** at Let'sTute in Mumbai. The Subject Matter Expert will be responsible for designing content strategies, developing interactive training modules, creating scripts, PPT's, and...

  • Subject Matter Expert

    3 months ago

    Mumbai, Maharashtra, India Universal Learning Aid Pvt. Ltd. - LetsTute Full time

    We are looking out for **Subject Matter Expert | Project Manager - Academic Content** **Role Description** This is a full-time on-site role for a **Subject Matter Expert** at Let'sTute in Mumbai. The Subject Matter Expert will be responsible for designing content strategies, developing interactive training modules, creating videos, and contributing to...

  • Sme (Subject Matter Expert)

    2 days ago

    Matunga, Mumbai, Maharashtra, India Universal Learning Aid Pvt. Ltd. - LetsTute Full time

    **Job description** We are looking out for **Subject Matter Expert**forAcademic content creation. **Role Description** This is a full-time on-site role for a **Subject Matter Expert** at Let'sTute in Mumbai. The Subject Matter Expert will be responsible for designing content strategies, developing interactive training modules, creating scripts, PPT's, and...

  • Sme (Subject Matter Expert)

    6 months ago

    Mumbai, India Hurix Digital Full time

    Subject Matter Expert - Work from Home - 6 Months Contract **Job Types**: Full-time, Temporary Contract length: 6 months **Salary**: ₹17,800.00 - ₹25,500.00 per month **Benefits**: - Work from home Schedule: - Monday to Friday **Education**: - Master's (required)

  • Subject Matter Expert

    6 months ago

    Mumbai, India LogIQids Full time

    Position: Logical Reasoning Subject Matter Expert Job Overview: LogIQids is an IIT-IIM alumni initiative focused on bringing about important changes in the field of K-9 education. We help develop important 21st century skills like analytical thinking, problem solving in school children. We are seeking a dynamic and motivated Logical reasoning Subject Matter...

  • Subject Matter Expert

    6 months ago

    Mumbai, India Universal Learning Aid Pvt. Ltd. - LetsTute Full time

    Work from office Location - Matunga Road **Role Description** **Responsibilities**: - Review of Mathematics and Science Academic Digital content - Critical evaluation of Academic Content - Coordination with team members Contract Period - 6 Months **Qualifications** - Bachelor's degree or higher in a relevant field such as Mathematics, Physics,...

  • Subject matter expert

    4 weeks ago

    Mumbai, India TIH-IoT Full time

    Job Overview - We are seeking an experienced and detail-oriented subject matter expert typically involving a combination of specialized knowledge of Indian languages and practical application in various contexts. Must have basic knowledge of computers and should be able to help with data validation and annotations. You will play a crucial role in ensuring...

  • Subject Matter Expert

    4 weeks ago

    mumbai, India TIH-IoT Full time

    Job Overview - We are seeking an experienced and detail-oriented subject matter expert typically involving a combination of specialized knowledge of Indian languages and practical application in various contexts. Must have basic knowledge of computers and should be able to help with data validation and annotations. You will play a crucial role in ensuring...

  • Subject Matter Expert

    4 weeks ago

    Mumbai, India TIH-IoT Full time

    Job Overview -We are seeking an experienced and detail-oriented subject matter expert typically involving a combination of specialized knowledge of Indian languages and practical application in various contexts. Must have basic knowledge of computers and should be able to help with data validation and annotations. You will play a crucial role in ensuring the...

  • Subject Matter Expert

    6 months ago

    Mumbai, India SKYLARK HR SOLUTIONS Full time

    MOST REPUTED COMPANY IS HIRING!!! JOB ROLE: SUBJECT MATTER EXPERT EXPERIENCE:2 PLUS JOB LOCATION: MUMBAI INTERVIEW MODE: VIRTUAL JOB DESCRIPTION: **PRINCIPAL RESPONSIBILITIES**: - Work on the various front offices client tools as required for the specific queues and provide customer service through calls. - Understand customer queries received through...

  • Subject Matter Expert

    4 weeks ago

    mumbai, India TIH-IoT Full time

    Job Overview -We are seeking an experienced and detail-oriented subject matter expert typically involving a combination of specialized knowledge of Indian languages and practical application in various contexts. Must have basic knowledge of computers and should be able to help with data validation and annotations. You will play a crucial role in ensuring the...

  • Subject Matter Expert

    4 weeks ago

    Mumbai, India TIH-IoT Full time

    Job Overview -We are seeking an experienced and detail-oriented subject matter expert typically involving a combination of specialized knowledge of Indian languages and practical application in various contexts. Must have basic knowledge of computers and should be able to help with data validation and annotations. You will play a crucial role in ensuring the...

  • Subject matter expert

    4 weeks ago

    Mumbai, India TIH-IoT Full time

    Job Overview -We are seeking an experienced and detail-oriented subject matter expert typically involving a combination of specialized knowledge of Indian languages and practical application in various contexts. Must have basic knowledge of computers and should be able to help with data validation and annotations. You will play a crucial role in ensuring the...

  • Sme (Subject Matter Expert)

    6 months ago

    Mumbai, Maharashtra, India MNR Solutions Private Limited Full time

    Designation - L3 Subject Matter Expert Skills - L2/L3 Operations, SDWAN, Network & Security Location: HO, Mumbai - Kurla Experience - 8 Years - Experience with reviewing opportunities for process automation and improvement - Experience with generating daily and monthly reports, including items, such as incident and service requests, software updates, and...

  • Subject Matter Expert and Trainer

    3 weeks ago

    Mumbai, India JK Tech World Full time

    Subject Matter Expert and Trainer - Spark on AWSSubject Matter Expert (SME) and Trainer - Data & Analytics with Spark on AWSWe wanted to inform you about an upcoming mentoring/training requirement aimed at fostering skill development and knowledge sharing within the team of our client.About the Role:We are seeking a knowledgeable and experienced Subject...

  • Subject Matter Expert

    3 months ago

    Andheri, Mumbai, Maharashtra, India LEAD School Full time

    Department - Curriculum Development - Job posted on - Jul 21, 2020 - Employee Type - Full Time - Experience range (Years) - 5 years - 6 years **Subject Matter Expert** LEAD school is an academic excellence system that delivers excellent curriculum via a simple technology based delivery model. We partner with Affordable Private Schools (APSs) across the...

  • Subject Matter Expert Finance

    6 months ago

    Matunga, Mumbai, Maharashtra, India Universal Learning Aid Pvt. Ltd. - LetsTute Full time

    **Company Description** Type - Project Basis Duration - 3 Months **Role Description** This is a contract role for a Finance Subject Matter Expert, located on-site in Mumbai. As an expert in finance, you will research, analyze, and prepare finance related content. You will also be responsible for developing and implementing financial content strategies to...

  • Subject Matter Expert

    6 months ago

    Mumbai, Maharashtra, India Universal Learning Aid Pvt. Ltd. - LetsTute Full time

    Work from office Location - Matunga Road **Role Description** **Responsibilities**: - Review of Mathematics and Science Academic Digital content - Critical evaluation of Academic Content - Coordination with team members Contract Period - 3 Months **Qualifications** - Bachelor's degree or higher in a relevant field such as Mathematics, Physics,...

  • Subject Matter Expert

    2 weeks ago

    Mumbai, Maharashtra, India NMIMS Full time

    At NMIMS, we are seeking a highly skilled Subject Matter Expert to join our team. As a key member of our organization, you will be responsible for providing expertise and guidance on business processes and procedures.About the Role:The successful candidate will have a strong understanding of business operations and be able to provide expert advice on process...

  • Subject Matter Expert

    4 weeks ago

    Mumbai, India TIH-IoT Full time

    Job Overview -We are seeking an experienced and detail-oriented subject matter expert typically involving a combination of specialized knowledge of Indian languages and practical application in various contexts. Must have basic knowledge of computers and should be able to help with data validation and annotations. You will play a crucial role in ensuring the...