AM / Manager - IT Ops

1 month ago

Mumbai, India CA Monk Full time
Job Description
  • Ensuring streamline running of ERP.
  • Understanding the business customer requirements thoroughly and be a part of team meetings where requirements are being conveyed to the technical team.
  • Guiding and managing top management in HRMS modules.
  • Assisting management on Automated MIS and reports (Recruitment and exit process, Appraisal and promotion process, Manpower budget, HR Master updation , payroll and leave management, confirmation process)
  • Thoroughly test all products modules assigned to self and report issue bugs.
  • Maintain strong documentation of all test cases and use from technical as well as functional perspective to ensure through and end a to end testing.
  • Run manual test for best result.
  • Review documentation made by technical team as well as business team for clarity and point out errors, if any.
  • Quality assurance and timely feedback.
  • Coordination with ERP vendor as a single point of contact with vendor for error raising on Ticketing Portal.
  • Maintaining Deployment record of application with complete documentation of Application and Database.
  • Coordination with Chairman / COO / CEO for finalizing of any new requirement on ERP.
  • Working on multiple modules in projects simultaneously, delivering tasks as per desired and decided timelines
  • Ensuring key aspects of Hub are in line with management expectations.
  • Responsible for data migration.
  • One Point contact for internal Auditor.
  • Ensure 100% meeting of deadlines for daily updation activities i.e. experience list, industries & sector, leads source, opportunities.
  • Involved in business development initiatives such as such as reviewing and identifying the list of the company due for rotation, rotation of banks, etc.
  • Coordinating with Managers and Partners for implementing Business development activities and sourcing of information as and when required by the senior management


Requirements
  • Good working knowledge of SQL/PLSQL and experience working on any database like Oracle or MYSQL.
  • Experience in collaborating with Internal and External Stakeholders to understand and document complex Business Processes, Data Flow and Architecture for new and upcoming requirements.
  • Experience with translating Customer requirements into Functional requirements and liaise with technical teams for crafting technical requirements and good understanding of complete SDLC life cycle.
  • Experience in handling and supporting Technical Teams with completion of the UAT process.
  • Experience in Extracting Transforming & Loading (‘ETL’).
  • Experience with Basic cloud (any cloud) and basic ASP.Net domain.
  • Product Support background.
  • Experience on working on any ERP with modules like CRM, HRMS & Accounts (added advantage).
  • Experience of Data Migration and identification of Gaps in the Standard Product functionality (added advantage).
  • Resident of Mumbai / Ready to relocate to Mumbai.


Requirements
B.com/ Any graduation( Commerce Background)

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