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AM / Manager - IT Ops
4 months ago
- Ensuring streamline running of ERP.
- Understanding the business customer requirements thoroughly and be a part of team meetings where requirements are being conveyed to the technical team.
- Guiding and managing top management in HRMS modules.
- Assisting management on Automated MIS and reports (Recruitment and exit process, Appraisal and promotion process, Manpower budget, HR Master updation , payroll and leave management, confirmation process)
- Thoroughly test all products modules assigned to self and report issue bugs.
- Maintain strong documentation of all test cases and use from technical as well as functional perspective to ensure through and end a to end testing.
- Run manual test for best result.
- Review documentation made by technical team as well as business team for clarity and point out errors, if any.
- Quality assurance and timely feedback.
- Coordination with ERP vendor as a single point of contact with vendor for error raising on Ticketing Portal.
- Maintaining Deployment record of application with complete documentation of Application and Database.
- Coordination with Chairman / COO / CEO for finalizing of any new requirement on ERP.
- Working on multiple modules in projects simultaneously, delivering tasks as per desired and decided timelines
- Ensuring key aspects of Hub are in line with management expectations.
- Responsible for data migration.
- One Point contact for internal Auditor.
- Ensure 100% meeting of deadlines for daily updation activities i.e. experience list, industries & sector, leads source, opportunities.
- Involved in business development initiatives such as such as reviewing and identifying the list of the company due for rotation, rotation of banks, etc.
- Coordinating with Managers and Partners for implementing Business development activities and sourcing of information as and when required by the senior management
Requirements
- Good working knowledge of SQL/PLSQL and experience working on any database like Oracle or MYSQL.
- Experience in collaborating with Internal and External Stakeholders to understand and document complex Business Processes, Data Flow and Architecture for new and upcoming requirements.
- Experience with translating Customer requirements into Functional requirements and liaise with technical teams for crafting technical requirements and good understanding of complete SDLC life cycle.
- Experience in handling and supporting Technical Teams with completion of the UAT process.
- Experience in Extracting Transforming & Loading (‘ETL’).
- Experience with Basic cloud (any cloud) and basic ASP.Net domain.
- Product Support background.
- Experience on working on any ERP with modules like CRM, HRMS & Accounts (added advantage).
- Experience of Data Migration and identification of Gaps in the Standard Product functionality (added advantage).
- Resident of Mumbai / Ready to relocate to Mumbai.
