Team Lead

3 weeks ago


Bengaluru, India Bosch Group Full time
Job Description

Translation and Language Services team is part of the BGSW, primarily serving customers within BOSCH Group. We are a young and motivated team working in multi-lingual environment with customers across the globe. To complement the team we are looking for a TL. In this role you will be responsible for driving operational excellence, business growth, ideating and working on new solutions and constantly improvise processes in the Translation and Language Services business area.You will join a team of talented language professionals who work tirelessly to enable Bosch World to collaborate effortlessly by breaking language barriers.Key ResponsibilitiesResponsible for day to day operations of the team

Drive a metrics-driven operating culture

Manage existing processes efficiently and incorporate changes to gain efficiency

Implement corrective or preventive actions wherever necessary

Ensure resource deployment to achieve utilization as per the SLA

Understand unique skillsets of each resource and accordingly deploy in projects/tasks

Conceive and manage MIS and KPIs

Ensure SLAs are met

Take complete ownership of the lifecycle of a project

Proactively resolve escalations

Assess team’s work to maintain consistent quality

Drive various initiatives to improve processes, drive changes

Evaluate processes to identify automation opportunities and drive automation

Lead discussions with the customers

Represent the team/business in relevant meetings/discussions

Capacity planning/hiring

Responsible for team’s performance management

Vendor management

Required SkillsStrong interpersonal skills and willingness to communicate with clients, colleagues, and management

Keen eye for details with out of the box thinking and offbeat ideas

Eye for details and understanding numbers

Strong working knowledge in MS office

Reliant ability to perform independently, thrive in a fast-paced environment, successfully manage multiple priorities and different objectives simultaneously

Sound analytical and multi-tasking skills and networking capability

Preferred SkillsWorking knowledge of CAT tools e.g. SDL Trados

Understanding of Machine Translation Engine / AI / Machine Learning

Self-driven, result oriented and quick learner

Good people management skills

Broad cultural knowledge and wide range of interests

Flexible, a team player, detail-oriented, a self-driven leader, and able to work under tight deadlines.

Proficient in Microsoft Office suite

 


Qualifications

Bachelor’s/Master’s degree in any stream. Relevant industry experience in Project and Operations Management, preferably with experience in localization. German language competency preferred



Additional Information

7-12 Years


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