VRM Channel Manager
1 month ago
Role/ Job Title: VRM Channel Manager
Function/ Department: Retail Liabilities
Job Purpose:
Enable team in managing, maintaining and growing sales and relationships with a specific customer or set of accounts. This includes tracking in-depth customer engagement, relationship-building to address customers' needs efficiently and generate revenue. Establish strategies and practices to manage customer interactions through the customer lifecycle with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth
Roles & Responsibilities:
Ensuring 360-degree product/solution support to VRMs on systems and processes Handhold VRMs for enriching customer profiler, understanding customer’s banking needs and offering solutions and product that match customer’s needs. Recommend improvements to processes and new initiatives to be undertaken across VRM Channel to drive operational efficiencies and VRM target completion. Health scorecard, NPS/FTR Liaising with product teams to be informed on latest product developments and ensure VRM teams are trained accordingly Benchmark channel's performance vs others and provide continuous feedback/ suggestions to Senior Management to solve the challenges faced by VRMs Upholds team motivation by initiating various R&R programs and enhance productivity by initiating contests at Pan-India level.Managerial and Leadership Responsibilities:
Lead the IDFC First's customer first culture by driving the peers to take up high degree servicing norms to ensure absolute customer delight. Monitor and achieve key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements. Champion the use of data analytics to power up marketing propositions for liability customers. Education Qualification:
Graduation: Any Graduation
Post-graduation: MBA
Experience: 5 years of Banking experience in Channel Management/Relationship Management
-
Cec-subject Matter Expert-vrm-branch Banking-vrm
1 month ago
Thane, India Kotak Mahindra Full timeJob Role: Manage the K-VRM desk. Ensure all request received are actioned within TAT. Maintain & release K-VRM dashboard. Manage the VRM inbound helpline, both mapped & unmapped customers. Assist the team coach with OJT incase batch > 12 officers. To take customer escalations on calls taken by new officers. Ensure workstation and system IDs...
-
Thane, India Tata AIA Life Insurance Full timeJob Description A Position Overview Position Title Virtual Relationship Executive (Work Station Specialist) Bancassurance Department Partnership Distribution Level/ Band Asst Manager Role Summary: The Job holder will need to engage with internal sales team along with the Channel Partner to drive Insurance Sales through a...
-
thane, India Tata AIA Life Insurance Full timeJob Description A Position Overview Position Title Virtual Relationship Executive (Work Station Specialist) Bancassurance Department Partnership Distribution Level/ Band Asst Manager Role Summary: The Job holder will need to engage with internal sales team along with the Channel Partner to drive Insurance Sales...
-
Comms Bp Channels and Amplification
1 week ago
Thane, India Bayer Full time**At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our...
-
Channel Sourcing Head
2 weeks ago
Thane, India Zecruiters jobconnect pvt ltd Full time- Channel Partner Management- Should be able to source Channel Partners via various mediums and keep a pre-sourced database of the same.- Hold regular meetings with current active Channel Partners and ensure continuity of business.- Design incremental sales schemes for Channel Partners.- Carry out appropriate market survey analysis to help understand the...
-
Elite Banker-NRI
1 month ago
Thane, India IDFC FIRST Bank Full timeRole/ Job Title: Virtual Relationship Manager-NRI Function/ Department: Retail Liabilities Job Purpose: VRM will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and...
-
Elite Banker-NRI
2 days ago
thane, India IDFC FIRST Bank Full timeRole/ Job Title: Virtual Relationship Manager-NRI Function/ Department: Retail Liabilities Job Purpose: VRM will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and...
-
Elite Banker-First Wealth
1 month ago
Thane, India IDFC FIRST Bank Full timeRole/ Job Title: Virtual Relationship Manager-First Wealth Function/ Department: Retail Liabilities Job Purpose: VRM will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and...
-
Elite Banker-First Wealth
2 days ago
thane, India IDFC FIRST Bank Full timeRole/ Job Title: Virtual Relationship Manager-First Wealth Function/ Department: Retail Liabilities Job Purpose: VRM will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards...
-
Manager- Sales
1 month ago
Thane, India Siemens Limited Full timeSmart infrastructure from Siemens makes the world a more connected andcaring place – where resources are valued, where impact on the world isconsidered, where sustainable energy is delivered reliably and efficiently. Itprovides the flexible infrastructure to allow society to evolve and respond tochanging conditions. Technology and the ingenuity of people...
-
Manager- Sales
1 month ago
thane, India Siemens Limited Full timeSmart infrastructure from Siemens makes the world a more connected andcaring place – where resources are valued, where impact on the world isconsidered, where sustainable energy is delivered reliably and efficiently. Itprovides the flexible infrastructure to allow society to evolve and respond tochanging conditions. Technology and the ingenuity of people...
-
Digital Marketing Manager
1 week ago
Thane, India 360 ECS Limited Full time360° ECS Limited is looking for Digital Marketing Manager for its client in the automobile sector. The company is into electric vehicles (electric scooters, rickshaws, and loaders).Job Title: Digital Marketing Manager Location: Thane, Mumbai Employment Type: Full-timeJob Overview: We are seeking a highly creative and analytical digital marketing...
-
Digital Marketing Manager
21 hours ago
thane, India 360 ECS Limited Full time360° ECS Limited is looking for Digital Marketing Manager for its client in the automobile sector. The company is into electric vehicles (electric scooters, rickshaws, and loaders).Job Title: Digital Marketing ManagerLocation: Thane, MumbaiEmployment Type: Full-timeJob Overview: We are seeking a highly creative and analytical digital marketing professional...
-
Project Manager
1 week ago
thane, India Tata Technologies Full timeDear Candidate,We at TATA Technologies looking for an experienced candidate for Project Manager for Thane location. Please check the below JD, if suitable kindly share your resume on Title: Project ManagerTotal Exp:8+YearsNotice Period: Immediate-30 DaysLocation: Thane (WFO)Roles & ResponsibilitiesEstablish and maintain processes for managing scope during...
-
Project Manager
2 weeks ago
Thane, India Tata Technologies Full timeDear Candidate,We at TATA Technologies looking for an experienced candidate for Project Manager for Thane location. Please check the below JD, if suitable kindly share your resume on Job Title: Project ManagerTotal Exp:8+YearsNotice Period: Immediate-30 DaysLocation: Thane (WFO)Roles & ResponsibilitiesEstablish and maintain processes for managing scope...
-
Project Manager
2 weeks ago
thane, India Tata Technologies Full timeDear Candidate,We at TATA Technologies looking for an experienced candidate for Project Manager for Thane location. Please check the below JD, if suitable kindly share your resume on Job Title: Project ManagerTotal Exp:8+YearsNotice Period: Immediate-30 DaysLocation: Thane (WFO)Roles & ResponsibilitiesEstablish and maintain processes for managing scope...
-
Business Development Manager
1 month ago
thane, India Siemens Limited Full timeBrief Description:Process Automation at Siemens Digital Industries is a one of the global market leaders in the Process industry. We shape the future together with our customers in order to increase their competitiveness over the entire life cycle of their plant. For this interesting task, we are looking for a motivated business development manager for...
-
Project Manager
2 weeks ago
thane, India Tata Technologies Full timeDear Candidate, We at TATA Technologies looking for an experienced candidate for Project Manager for Thane location. Please check the below JD, if suitable kindly share your resume on Job Title: Project Manager Total Exp:8+Years Notice Period: Immediate-30 Days Location: Thane (WFO) Roles & Responsibilities Establish and maintain processes for managing...
-
Title Senior Channel Sales Manager
5 days ago
Thane, India tata aig Full timeRole Summary Manage the daily activity of producers to ensure strong pipeline. Coach & guide agents to cross sell and grow their business Make individual agents grow at least by 20% Year On Year Ensuring IRDA compliance regarding licensing & commission payments to agents Responsible for ensuring quality...
-
Title Senior Channel Sales Manager
21 hours ago
thane, India tata aig Full timeRole Summary Manage the daily activity of producers to ensure strong pipeline. Coach & guide agents to cross sell and grow their business Make individual agents grow at least by 20% Year On Year Ensuring IRDA compliance regarding licensing & commission payments to agents Responsible for ensuring...