Application Support Manager

6 months ago

Hyderabad, India Solugenix Full time

Overview

Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.

As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.

Position Title: Application Support Manager

Experience : 10-15 Years

Location: Hyderabad

Type of Position: Full Time

Work Timings :  24/7 Rotational shifts.

The Application Support Manager will lead a team of 12 to 15 support analysts, enforce policies in the team and be the single point of contact to the client in a complex and high availability environment.

Qualifications

10+ years’ overall experience in IT, at least 5 years’ experience as a manager Should have good work experience in Application Support and experience in leading the team in onsite offshore model. Experience with tools like Service Now, ITSI, Confluence, JIRA and xMatters (paging tools) 3 years’ support experience in Unix and Windows platforms, understanding of databases Experience managing bridge calls, and supporting end users Understanding of application life cycle and ITIL concepts like Incident Management, Change Management, Problem Management and Knowledge Management Excellent communication and analytical skills Positive attitude, attention to detail, ability to work in a team, flexibility in shifts to support 24/7 projects. Knowledge in creating ServiceNow dashboards, Metrics and reports and QA audits.  Experience in handling projects in financial domain and managed 10+ resources Experience in goal setting, performance appraisals and people management. Should be able to work in SODC environment from office.

Key Skills : Unix, Oracle (Any Database), Service now, Support knowledge , Experience in handling support team, handling projects in financial domain and excellent communication skills.

Education & Certifications: - / (or) any other 16 years graduation.


Socialize this job opportunity to a friend, colleague, or family member:

  • Application Support Manager

    6 months ago

    Hyderabad, India Alter Domus Full time

    ABOUT US  We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries.  With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the...

  • Applications Support

    6 months ago

    Hyderabad, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION**  This role requires a wide variety of strengths and capabilities, including: - BS/BA degree or equivalent experience - Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed - Working knowledge of development toolset to design, develop, test,...

  • Business Development Manager

    5 months ago

    Hyderabad, India Uni Application Portal (UAP) Full time

    Job Title:Business Development Manager – South India (International Student Recruitment)Location:Hyderabad, Telangana, IndiaOrganisation:UNI APPLICATION PORTAL LTD (UAP)Years of Experience required :3 YearsOverview:UNI Application Portal Ltd (UAP) is seeking a dynamic and experienced Business Development Manager to lead our efforts in recruiting...

  • Business Development Manager

    5 months ago

    Hyderabad, India Uni Application Portal (UAP) Full time

    Job Title: Business Development Manager – South India (International Student Recruitment)Location: Hyderabad, Telangana, IndiaOrganisation: UNI APPLICATION PORTAL LTD (UAP)Years of Experience required : 3 YearsOverview: UNI Application Portal Ltd (UAP) is seeking a dynamic and experienced Business Development Manager to lead our efforts in recruiting...

  • Business Development Manager

    5 months ago

    Hyderabad, India Uni Application Portal (UAP) Full time

    Job Title: Business Development Manager – South India (International Student Recruitment)Location: Hyderabad, Telangana, IndiaOrganisation: UNI APPLICATION PORTAL LTD (UAP)Years of Experience required : 3 YearsOverview: UNI Application Portal Ltd (UAP) is seeking a dynamic and experienced Business Development Manager to lead our efforts in recruiting...

  • Business Development Manager

    5 months ago

    Hyderabad, India Uni Application Portal (UAP) Full time

    Job Title: Business Development Manager – South India (International Student Recruitment) Location: Hyderabad, Telangana, India Organisation: UNI APPLICATION PORTAL LTD (UAP) Years of Experience required : 3 Years Overview: UNI Application Portal Ltd (UAP) is seeking a dynamic and experienced Business Development Manager to lead our efforts in...

  • Application support consultant

    2 months ago

    Hyderabad, India Citrin Cooperman India LLP Full time

    Citrin Cooperman offers a dynamic work environment, fostering professional growth and collaboration. We’re continuously seeking talented individuals who bring fresh perspectives, a problem-solving mindset, and sharp technical expertise. We know you have choices, so our team of collaborative, innovative professionals are at the ready to support your...

  • Application Support Consultant

    4 weeks ago

    hyderabad, India Citrin Cooperman India LLP Full time

    Citrin Cooperman offers a dynamic work environment, fostering professional growth and collaboration. We’re continuously seeking talented individuals who bring fresh perspectives, a problem-solving mindset, and sharp technical expertise. We know you have choices, so our team of collaborative, innovative professionals are at the ready to support your...

  • Application Support Consultant

    4 weeks ago

    Hyderabad, India Citrin Cooperman India LLP Full time

    Citrin Cooperman offers a dynamic work environment, fostering professional growth and collaboration. We’re continuously seeking talented individuals who bring fresh perspectives, a problem-solving mindset, and sharp technical expertise. We know you have choices, so our team of collaborative, innovative professionals are at the ready to support your...

  • Application Support Consultant

    2 months ago

    Hyderabad, India Citrin Cooperman India LLP Full time

    Citrin Cooperman offers a dynamic work environment, fostering professional growth and collaboration. We’re continuously seeking talented individuals who bring fresh perspectives, a problem-solving mindset, and sharp technical expertise. We know you have choices, so our team of collaborative, innovative professionals are at the ready to support your...

  • Application Support Consultant

    4 weeks ago

    hyderabad, India Citrin Cooperman India LLP Full time

    Citrin Cooperman offers a dynamic work environment, fostering professional growth and collaboration. We’re continuously seeking talented individuals who bring fresh perspectives, a problem-solving mindset, and sharp technical expertise. We know you have choices, so our team of collaborative, innovative professionals are at the ready to support your...

  • Application Support Consultant

    4 weeks ago

    hyderabad, India Citrin Cooperman India LLP Full time

    Citrin Cooperman offers a dynamic work environment, fostering professional growth and collaboration. We’re continuously seeking talented individuals who bring fresh perspectives, a problem-solving mindset, and sharp technical expertise. We know you have choices, so our team of collaborative, innovative professionals are at the ready to support your...

  • Application Support Consultant

    3 weeks ago

    Hyderabad, India Citrin Cooperman India LLP Full time

    Citrin Cooperman offers a dynamic work environment, fostering professional growth and collaboration. We’re continuously seeking talented individuals who bring fresh perspectives, a problem-solving mindset, and sharp technical expertise. We know you have choices, so our team of collaborative, innovative professionals are at the ready to support your...

  • Application support consultant

    4 weeks ago

    Hyderabad, India Citrin Cooperman India LLP Full time

    Citrin Cooperman offers a dynamic work environment, fostering professional growth and collaboration. We’re continuously seeking talented individuals who bring fresh perspectives, a problem-solving mindset, and sharp technical expertise. We know you have choices, so our team of collaborative, innovative professionals are at the ready to support your...

  • Application Support Engineer

    1 month ago

    Hyderabad, India ECS | Enterprise Change Specialists Full time

    Job SummaryWe are seeking a skilled Application Support Engineer with a focus on the airline industry to join our IT support team. This role will involve providing advanced support for critical airline applications, managing complex incidents, conducting root cause analyses, and collaborating closely with development teams to ensure high system performance...

  • Application Support Consultant

    2 months ago

    Hyderabad, India Citrin Cooperman India LLP Full time

    Citrin Cooperman offers a dynamic work environment, fostering professional growth and collaboration. We’re continuously seeking talented individuals who bring fresh perspectives, a problem-solving mindset, and sharp technical expertise. We know you have choices, so our team of collaborative, innovative professionals are at the ready to support your...

  • Application Support Specialist for Enterprise Applications

    5 days ago

    Hyderabad, Telangana, India EMCUSO Full time

    At EMCUSO, we are seeking a seasoned Application Support Specialist to join our team in Hyderabad, India. This is a full-time position with a Work from Office mode.Job OverviewWe require an experienced professional with 5+ years of expertise in application support to provide technical assistance and ensure the seamless operation of enterprise-level...

  • Application Support Engineer

    5 months ago

    Hyderabad, India GHX Full time

    Job SummaryWe are seeking an Application Support Engineer to join our 24x7 Follow the Sun support team. You will be the front line for alert response and resolution, collaborating with cross-functional teams to identify and resolve technical issues, alerts, and cases. Effective communication with customers and stakeholders is essential, as you will need to...

  • Applications Support

    6 months ago

    Hyderabad, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** This role requires a wide variety of strengths and capabilities, including: - BS/BA degree or equivalent experience - Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed - Working knowledge of development toolset to design, develop, test,...

  • L2 Application Support

    3 weeks ago

    hyderabad, India Luxoft Full time

    Project Description: Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire, to delight our...