Manager - IT Claims

2 months ago


Gurugram, India Max Life Insurance Full time

KEY RESPONSIBILITIES

Control and monitor process and ensure compliance with MLI norms Define/document cross-linkages amongst all departments to ensure better and smooth handoffs. Closely monitor production defects/ complaints data to ensure that appropriate feedback is given in system design. Ensure work is closely coordinated with Third Party Administrator. Establish and publish TAT for claims processing and customer query resolution. Understanding the regulatory requirements regarding claims processing and settlement Monitor customer and agent complaints vis a vis policies/claims and take corrective action. Share feedback with Products and Actuaries on the existing Group products and assist development of new products.

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  • Manager - IT Claims

    2 months ago


    gurugram, India Max Life Insurance Full time

    KEY RESPONSIBILITIES Control and monitor process and ensure compliance with MLI norms Define/document cross-linkages amongst all departments to ensure better and smooth handoffs. Closely monitor production defects/ complaints data to ensure that appropriate feedback is given in system design. Ensure work is closely coordinated with Third Party...

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    2 months ago


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