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Housekeeping Executive

3 months ago

Visakhapatnam, India AccorHotel Full time
Job Description

Business Performance

 

  • Prepare periodical department budget & forecast, manage all operational costs within budgets

 

  • Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable

 

  • Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals

 

  • Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.

 

Operation

 

  • Compile and update Standard Operating Procedures for all areas of responsibility periodically

 

  • Ensure that all auditing and reporting standards are conveyed to staff and adhered to

 

  • Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner

 

  • Conduct quality control inspections of all areas of the hotel and share results with the team

 

  • Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning

 

  • Conduct monthly Staff Meetings and daily briefings with Operational Managers

 

  • Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies

 

  • Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service

Additional Information

  • Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors
  • Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
  • Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
  • Any matter which may affect the interests of Novotel Visakhapatnam Varun Beach should be brought to the attention of the Management.