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Front Desk Associate

2 months ago

North Goa, India Moustache Escapes Full time

Role:- Front Desk Assistant

location:- North Goa & Rishikesh

Company:- Moustache Escapes

Experience:- 0-1 Year


Roles & Responsibilities

  • Overseeing day-to-day operations including check-in/check outs, guests queries, maintaining guest records, housekeeping, etc.
  • Handle Guest interaction In person and also Email correspondence
  • Staff interactions/management with housekeeping staff and external vendors
  • Quality control and maintenance
  • Manage back-office systems and processes
  • Adhere to finance and accounting standards incl. daily accounts
  • Being up to date about the activities and events happening in the hostel and around the city
  • Ensuring that Guests have a great time and convert their happiness into great reviews
  • Responsible to execute the tasks which will be inclusive always


Qualifications


  1. Experience of at least 1 year in service industry preferred
  2. Excellent communication skills
  3. Self Starter and willing to take risks
  4. Available to work anytime including weekends
  5. Excellent management and team skills
  6. Education in Hospitality, Hotel Management Mandatory