Sr. Program Manager

3 weeks ago

Chennai, India ADCI MAA 15 SEZ Full time
Amazon Books Risk management team is actively seeking a dynamic and innovative Sr.Program Manager (PM III) to play a key role in realizing our ambitious vision. The Sr. PM will make pivotal contributions to the overall migration strategy and technical approach. You will identify risks/opportunities in technical strategies or in engineering organization structure(s) and develop plans to address them. You'll be responsible for devising an execution plan, coordinating its implementation across teams, monitoring progress, and ensuring program success. This is an opportunity to have an enormous impact across Amazon.

Key job responsibilities
- Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, defining success criteria, project milestones.

- Assist partner teams to envision strategic objectives and implement solutions with multiple business and technical interdependencies.

- Own & lead multi-workstream engagements across technical implementation & change management. Establish and execute control and governance that drives operational excellence.

- Take ownership of projects, understand the project’s business & technical objective & context. Manage effectively under pressure, prioritize tasks, and handle unexpected challenges. Foresee/ identify & manage issues, risks, decisions, and action items to meet deadlines.

- Interface with various customer, partner and internal books stakeholders, from C-level executives to project-level resources, managing their expectation by leveraging his/her written and verbal communication skills.

- Drives engagement to closure & achieve intended business objective navigating acceptance conditions, project constraints and timeline, showing business & risk acumen.

- Look for ways to drive process efficiencies and effectiveness. Define and share best practices across teams. Understand principles of change management and transformation.

- Act as a team player who effectively integrates, motivates and builds relationships.

About the team
The Amazon Books Risk Management (BRM) teams ensure that all books listed on Amazon’s websites satisfy legal requirements and do not violate internal policies. The Automation team creates processes to proactively identify non-compliant books for the purposes of blocking, re-categorizing, or otherwise restricting books. The consequences of inaccurate identification includes exposure of inappropriate and/or harmful content to customers, loss of trust from legitimate publishers, damage to the Amazon brand, and/or legal ramifications for Amazon. BRM Automation primarily owns and creates rules using heuristics. The team currently has 12 team members (Risk Managers, Program Managers, Sys Dev Engineers, Support Engineers).

We are open to hiring candidates to work out of one of the following locations:

Chennai, TN, IND

BASIC QUALIFICATIONS

- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of program or project management experience
- 5+ years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements
- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent

PREFERRED QUALIFICATIONS

- 5+ years of change management experience
- PMP

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