Techno Functional Analyst, Oracle Cloud

1 month ago

Bengaluru, India Calix Full time
The Techno-Functional Analyst, Oracle Cloud Service Contracts and Installed Base is an experienced Solution Architect with multiple cloud implementations. This position's primary responsibility will be to interface with key stakeholders of a cloud transformation program, own end to end responsibility and accountability in driving activities such as gathering requirements, conducting conference room pilots, configuring the system, coordinating system integration testing, user training & acceptance testing.

The role requires potential availability to work nights, weekends, and holidays to support period close activities, non-production refreshes, patches, and upgrades when needed. The ideal candidate will have previous experience working with an Oracle team in a Sarbanes Oxley compliant company that operates internationally.

The successful candidate will be highly collaborative and operate in a fast-paced, rapidly growing environment. They will need to be hands on, self-motivated and take initiative to solve problems, automate manual effort and continuously improve.

This position requires to work in Shift (3PM to 12AM IST).

Responsibilities and Duties:

  • Overall 5+ years of experience in Oracle Cloud including Service Contracts, Installed Base, Oracle Order Management Cloud, Distributed Order Orchestration, Pricing, Inventory, and Integrations.
  • Technical expertise to troubleshoot Service Contracts and Installed Base Issues.
  • Ability to configure Oracle Cloud applications to meet business requirements and document application set-ups.
  • Experience with executing implementation strategy, capturing business and systems requirements, analyzing requirements, preparing functional specification documents, solution designing, prototyping, testing, and training.
  • Partner with key stakeholders and business leaders.
  • Collaborate with team members and other application owners.
  • Recommend roadmaps to close performance gaps and develop high level implementation plans.
  • Identify business requirements and map them to the Oracle Cloud functionality.
  • Identify functionality gaps and develop solutions for them.
  • Develop an understanding of a Calix's current state process and develop future state recommendations.
  • Advise business teams on options, risks, and any impacts on other processes or systems.
  • Lead and conduct SIT and UAT testing.
  • Develop end-user documentation and training materials.
  • Effectively communicate and drive project deliverables to successful completion.
  • Complete tasks efficiently and in a timely manner.
  • Facilitate working sessions with business and technical teams.
  • Support business transformation through continuous system improvement.
  • Oversee Oracle Service Request management and escalate priority issues.

Qualifications:

Required:

  • 5+ years of experience in Oracle implementations.
  • 1+ years of experience working with Oracle Cloud Fusion Applications.
  • Experience supporting end to end business processes (Quote to Cash and Return to Repair).
  • Excellent problem solving and analytical skills.
  • Excellent communication and presentation skills.
  • Experience with integrations using Groovy Script, PL/SQL and BDI Knowledge and experience with full SDLC lifecycle.
  • Experience in cross-track Supply Chain touchpoints is needed.

Preferred:

  • Overall 5+ years of experience in Service Contracts and Installed Base with a minimum of 1 year of experience implementing Oracle Cloud Supply Chain Management.
  • Experience with Enterprise Resource Planning (ERP) Cloud, and Supply Chain Management (SCM) Cloud.
  • Experience with B2B integrations using EDI on OpenText and Ariba Network.
  • Experience with Oracle Integration Cloud Service.
  • Experience working with multiple currencies in the Quote to Cash process.
  • Certifications in Oracle Cloud Modules.

Education, Certifications and Professional Licenses:

  • Required: Bachelor’s Degree in Information Systems, Computer Science or similar.
  • Preferred: Oracle Cloud Certification.

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