Area Training Manager-Banca Channel
3 months ago
JobSummary: The Area Training Manager for the BancaChannel is responsible for developing implementing and overseeingtraining programs that enhance the skills and knowledge ofemployees within the banca channel. This role will ensure that allstaff are equipped to provide exceptional service drive sales andachieve organizationalgoals.
KeyResponsibilities:
- TrainingDevelopment:
- Designand implement comprehensive training programs tailored to the bancachannels needs.
- Create training materialsmanuals and elearning content to facilitate effectivelearning.
- TrainingDelivery:
- Conducttraining sessions workshops and seminars for staff at variouslevels.
- Utilize various training methodologiesto cater to diverse learningstyles.
- PerformanceAssessment:
- Evaluatethe effectiveness of training programs through assessments feedbackand performance metrics.
- Identify areas forimprovement and make necessary adjustments to training content anddeliverymethods.
- Collaboration:
- Workclosely with the sales and operations teams to align trainingobjectives with business goals.
- Collaboratewith external training providers and subject matter experts toenhance trainingofferings.
- CoachingandMentorship:
- Provideongoing coaching and support to trainers and staff to reinforcelearning.
- Foster a culture of continuousimprovement and professional development within theteam.
- ReportingandAnalysis:
- Monitorand report on training outcomes participant engagement and overalleffectiveness.
- Analyze training needs andtrends within the banca channel to proactively address skillsgaps.
- ComplianceandStandards:
- Ensureall training programs comply with regulatory standards and industrybest practices.
- Stay updated on market trendsand changes within the banking sector to keep trainingrelevant.
- Bachelors degree in Business Education Finance or a relatedfield.
- Proven experience in training anddevelopment preferably within the banking or financial servicesindustry.
- Strong understanding of the bancachannel and its operations.
- Excellentpresentation communication and interpersonalskills.
- Ability to engage and motivate diversegroups.
- Strong analytical skills and attentionto detail.
- Experiencewith elearning platforms and trainingsoftware.
- Certification in training orinstructional design is a plus.
- Leadershipexperience in a managerial or supervisoryrole.
coachingand mentorship,reporting and analysis,compliance andstandards,training delivery,trainingprograms,training,bancassurance,performance assessment,trainingdevelopment,collaboration
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