Assistant manager collections

Found in: Talent IN C2 - 2 weeks ago


Bengaluru, India VCATCH Full time

Qualifications and Skills


  • 1 to 3 years of experience in collections
  • Proven experience in managing a collection team
  • Strong knowledge of collection laws and regulations
  • Excellent communication and negotiation skills
  • Ability to analyze data and identify trends
  • Attention to detail and accuracy
  • Strong problem-solving and decision-making abilities
  • Ability to work well under pressure


Roles and Responsibilities


  • Oversee and manage the collection activities of the company
  • Develop and implement effective collection strategies
  • Monitor and analyze collection performance metrics
  • Review and evaluate collection policies and procedures
  • Train and mentor collection agents
  • Handle escalated customer inquiries and complaints
  • Maintain accurate and up-to-date collection records
  • Prepare reports and presentations on collection performance
  • Collaborate with other departments to optimize collection processes






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