Payments Collection Executive
3 weeks ago
We are looking for a collections officer to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You are required to visit the customers’ location and get the payments. You have to institute legal action when payments are not made.
To ensure success as a collections officer, you should have excellent communication, negotiation as well as attention to detail. A skilled Collections Officer should be able to reduce company losses by encouraging customers by all means to pay their overdue bills.
**Collections Officer Responsibilities**:
- Reviewing the company debtor list.
- Contacting customers and informing them of their overdue bills.
- Advising customers on their payment options and suggesting methods of payments.
- Negotiating suitable payment plans.
- Maintaining customer payment records.
- Visiting customers’ residential address or company address to get the payment.
- Instituting legal action when customers fail to pay their debt.
- Responding to customer queries.
**Collections Officer Requirements**:
- Good physique to pressurise the customer to make payments in case of complicated cases
- Previous experience working as a Collections Officer
- 1-2 years of experience
- Excellent negotiating skills.
- Good verbal communication skills (English/ Hindi/ Kannada/Tamil/ Telugu)
- Familiarity with state debt collection laws.
- Knowledge of payment plans and accounting procedures.
- Contacts in Local Police is a must.
- Patience and resilience.
**Salary**: 16,000 to 20,000 In hand.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹16,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Bengaluru - 560043, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (required)
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