Learning Practice Lead

4 weeks ago

Gurugram, India Orange Business Services Full time

about the role

Main activities

Community Building: Create and foster Communities of Practice (CoPs) within the organization. Identify existing pockets of expertise and collaborate with local teams to organize and formalize these communities. Community Charters: Develop clear charters and guidelines for each community, outlining their objectives, scope, and expectations. Ensure alignment with organizational learning objectives. Leadership Structure: Establish local, regional, and global leadership roles within each community to facilitate effective coordination and knowledge sharing. Appoint local leads, regional leads, and global leads where necessary. Community Meetings: Organize regular community meetups at the local, regional, and global levels to facilitate knowledge exchange, networking, and collaboration. Collaboration: Work closely with the “Learning Culture Lead” and other PEG entities to align community activities with other learning events and initiatives. Ensure seamless integration of CoPs into the overall learning strategy. Motivation and Engagement: Implement strategies to keep communities active and engaged. Drive motivation initiatives to encourage participation and contributions from members. Tracking and Reporting: Maintain a comprehensive database of community members, their contributions, and engagement levels. Provide regular reports to leadership on the impact and effectiveness of CoPs. Global Engagement: Collaborate with site leaders, country leadership, regional leadership, and Business Unit function heads to ensure that CoPs support local, regional, and global learning needs. Measurement and Reporting: Develop and implement metrics and Key Performance Indicators (KPIs) to assess the impact and effectiveness of CoPs. Provide regular reports to leadership on community engagement, knowledge sharing, and learning outcomes.

about you

Key skills and knowledge

Strategic Thinking: The ability to strategically plan and execute the development of Communities of Practice (CoPs) aligned with organizational goals for learning and development. Agility and Project Management Practices: Effective prioritization, planning, and execution of community-building initiatives emphasizing efficiency and adaptability. Stakeholder Management: Building and managing relationships with stakeholders across different levels and functions to ensure support for the CoPs' success. Excellent Communication Skills: Clear and effective communication with community members, participants, and cross-functional teams to facilitate knowledge sharing and engagement. Change Management: Capability to manage and drive change within the organization's learning culture, ensuring a smooth transition to CoPs. Interpersonal Skills and Relationship Building: Building strong relationships with community members, including local leads, regional leads, and global leads, to encourage active participation and collaboration. Creative and Future Thinking: Innovative thinking to design engaging and forward-looking community events and initiatives that align with emerging learning trends. Self-Awareness and Growth Mindset: A commitment to continuous improvement and adaptation in the dynamic learning environment, including staying updated on industry best practices and trends. Community Management: Proficiency in managing online and offline communities, including organizing events, fostering engagement, and ensuring a positive user experience. Measurement and Data Analysis: The ability to establish and track key performance indicators (KPIs) to assess the impact and effectiveness of CoPs and use data-driven insights to improve community engagement and learning outcomes.

additional information

Required profile.

A passionate and experienced Senior Community Practice Lead who will play a pivotal role in implementing the 70-20-10 concept of learning within our organization. We are looking for someone who can create and nurture Communities of Practice (CoPs) to support learning and development across various domains, including technical, soft skills, and business skills.


contract

Regular

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