Application Support Engineer || Bangalore

Found in: Talent IN C2 - 2 weeks ago


Bengaluru, India Spectra Technovision (India) Pvt. Ltd. Full time

Job Description

The ideal candidate will be a seasoned software engineer who is efficient, accurate and has a friendly approach to deliver support services to our Software clients.

  • Salary Salary should not be a constrain for a good resource
  • Industry - Office Equipment / Automation / IT Software & Software Services / Electronic / Security and Surveillance
  • Functional Area Customer Support
  • Role Engineer Software Support
  • Employment Type - Permanent Job, Full Time
  • Work location -Bangalore [ Jayanagar ]


Job Role

  • Provide technical software support (L1 & L2 Level) and ad-hoc training to customers who use the companys product, replying to inbound queries.


  • Responsible for database support, troubleshooting the problems by writing SQL queries, deploy new patches on UAT and production server at IIS server


  • Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.


  • Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.


  • Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.


  • Escalate unresolved queries to respective departments for accurate redressa


Required Skills


  • Education Qualification: BSc (Information Technology) / BSc (Computer Science)
  • Minimum 2+ Years experience in Software Support Domain. Should have experience of working with various databases like SQL, Oracle & MS Access.
  • Good understanding of computer, internet and IT literacy with the ability to learn new technology quickly
  • Basic knowledge on SQL / Oracle Database - writing SQL query to troubleshoot errors
  • Good listening and problem solving skills
  • Customer service experience and a customer-centric attitude
  • Experience of using ticketing tool


Desired Personality traits


  • Soft spoken & pleasing, professional, presentable at the same time sharp to handle small and large clients
  • Technically &Logically Strong
  • Strong Analytics, problem solving &Interpersonal Skills
  • Strong work ethics and sense of commitment
  • Ability to balance multiple priorities


Key Result Areas


  • Customer Satisfaction of assigned clients
  • Problem & query analysis, understanding & Solving


Key Performance Indicators


  • Prompt, responsive, responsible and friendly approach to client situations
  • Zero customer complaints
  • Client Feedback



  • Application Support Engineer || Bangalore

    Found in: Whatjobs IN C2 - 1 week ago


    Bengaluru, India Spectra Technovision (India) Pvt. Ltd. Full time

    Job DescriptionThe ideal candidate will be a seasoned software engineer who is efficient, accurate and has a friendly approach to deliver support services to our Software clients.Salary Salary should not be a constrain for a good resourceIndustry -Office Equipment / Automation / IT Software & Software Services / Electronic / Security and...

  • Retail Application Support Engineer

    Found in: Talent IN C2 - 2 weeks ago


    Bengaluru, India Ichigo solution Full time

    Position/Role : Retail Application Support Engineer Number of positions : 2 Experience : 4+ Years Location : Whitefield Bangalore (Currently it is Hybrid mode) Type : Permanent Date when required : Immediate Primary Skills :Sr. Application Support Engineer Knowledge of Logistics, Supply Chain and Warehouse Management is a must. More than 4 7...

  • Application Support

    2 weeks ago


    Bengaluru, India Bloom Consulting Services Full time

    Bangalore - Full Time - Any Degree - Application support, LINUX, SQL, Python Experience **05.0 - 08.0 Years** Offered Salary **12.00 - 15.00 Lakh** Notice Period **Not Disclosed** **Mandatory skill**: - Good written and verbal communication skills, with the ability to communicate effectively within the team. **Good to have,** - Preferable to have...

  • It-application Support

    21 hours ago


    Bengaluru, India Unnati Full time

    **IT-Application Support| MSME Lending NBFC** **Experience**: **1.0 - 3.0 Years** | **CTC**: **Confidential** | **Functional Area**: **Support** | **Industry**: **Banking/ NBFC** | **Location**: **Bangalore, Karnataka** **About the Company**: Our client is a leading NBFC that provides capital access to small businesses, with a focus on micro, small and...

  • Application Support

    5 days ago


    Bengaluru, India Power IT Services Full time

    **ABOUT US**: We are providing Recruitment Services and IT Consulting Services for our Tier-1 Multinational Clients covering following major domains, but not limited to Banking, Financial Services and Insurance, Retail, Airline, Automotive, Energy and Consumer Sector **ABOUT CLIENT**: **ABOUT OPPORTUNITIES**: Role: Application Support Location:...


  • Bengaluru / Bangalore, Hyderabad / Secunderabad, Telangana, India White Horse Manpower Consultancy Private Limited Full time

    Pharmacovigilance – we would need these resources to be based out of primarily Bangalore or Pune as an alternative location Pharmacovigilance Application Support Engineer: Experience in Oracle Argus, Apex, Oracle SQL PL/SQL Proficient in Argus & Argus J modules. Argus & ESM Database structure Strong in Oracle Argus Development and should understand...


  • Bengaluru / Bangalore, Hyderabad / Secunderabad, Telangana, India White Horse Manpower Consultancy Private Limited Full time

    JOB DETAIL Pharmacovigilance we would need these resources to be based out of primarily Bangalore or Pune as an alternative location Pharmacovigilance Application Support Engineer: Experience in Oracle Argus, Apex, Oracle SQL PL/SQL Proficient in Argus & Argus J modules. Argus & ESM Database structure Strong in Oracle Argus Development and should understand...

  • Retail Application Support Engineer

    Found in: Whatjobs IN C2 - 1 week ago


    Bengaluru, India Ichigo solution Full time

    Position/Role :Retail Application Support EngineerNumber of positions : 2Experience : 4+ YearsLocation : WhitefieldBangalore (Currently it is Hybrid mode)Type : PermanentDate when required : ImmediatePrimary Skills :Sr. Application Support EngineerKnowledge of Logistics, Supply Chain and Warehouse Management is a must.More than 47 years of hands-on...

  • Support Engineer

    Found in: Whatjobs IN C2 - 1 week ago


    Bengaluru, India Brandmuscle Full time

    Brandmuscle is the largest provider of distributed marketing software and services in North America, offering a comprehensive local marketing automation platform backed by 24/7 on-demand support. Brandmuscle helps national and global brands capitalize on opportunities and local market conditions with brand-compliant, customized marketing across all media and...

  • Application Engineer

    2 weeks ago


    Bengaluru, India Strategi Automation Solutions Pvt. Ltd Full time

    Job Description: Roles & Responsibilities: •Installation and Commissioning of the projects allocated and documenting the same as per ISO procedure. •Proficient to handle Wiring, Control Panel & Testing. •Providing Internal and External Customers' application support with respect to offsite / onsite within minimum working hours of request....

  • Application Support Specialist

    Found in: Whatjobs IN C2 - 1 week ago


    Bengaluru, India May I Help You Full time

    Application Support SpecialistLocation : Bangalore and puneplease share cv to Qualifications and SkillsBachelor's degree in Computer Science, Information Technology, or a related field7 to 10 years of experience in application support or a related roleStrong knowledge of SQL and databasesExcellent troubleshooting and problem-solving skillsExperience with...

  • Application Support

    6 days ago


    Bengaluru, India Volvo Group Full time

    India **Position Description** - Job Title: Application Support Specialist - **Job Description**:**Responsibilities**: - Document and track all support interactions using our ticketing system. - Collaborate with the development team to escalate and resolve complex technical issues. - Conduct user training sessions and create support documentation as...

  • Application Support Manager

    Found in: Whatjobs IN C2 - 2 weeks ago


    Bengaluru, India Ujjivan Small Finance Bank Full time

    Job Title: Manager- ASM( Application Service Manager)Experience: 8-15 Year's in L1 and L2 support.Skills: LOS, LMS, any loan applications , MS - SQL Server, (.net and IIS - Knowledge).Location: Koramangala ( Bangalore)Notice Period: Immediate or 15 DaysEducation: BCA, MCA, BE, B-Tech.If you are intrested please send a CV to below mail id.

  • Application Support Manager

    Found in: Appcast Linkedin IN C2 - 2 weeks ago


    Bengaluru, India Ujjivan Small Finance Bank Full time

    Job Title: Manager- ASM( Application Service Manager)Experience: 8-15 Year's in L1 and L2 support.Skills: LOS, LMS, any loan applications , MS - SQL Server, (.net and IIS - Knowledge).Location: Koramangala ( Bangalore)Notice Period: Immediate or 15 DaysEducation: BCA, MCA, BE, B-Tech.If you are intrested please send a CV to below mail...

  • Application Support Manager

    Found in: Whatjobs IN C2 - 2 weeks ago


    Bengaluru, India Ujjivan Small Finance Bank Full time

    Job Title: Manager- ASM( Application Service Manager) Experience: 8-15 Year's in L1 and L2 support. Skills: LOS, LMS, any loan applications , MS - SQL Server, (.net and IIS - Knowledge). Location: Koramangala ( Bangalore) Notice Period: Immediate or 15 Days Education: BCA, MCA, BE, B-Tech. If you are intrested please send a CV to below mail id.

  • Application Support Manager

    Found in: Talent IN 2A C2 - 2 weeks ago


    Bengaluru, India Ujjivan Small Finance Bank Full time

    Job Title: Manager- ASM( Application Service Manager)Experience: 8-15 Year's in L1 and L2 support.Skills: LOS, LMS, any loan applications , MS - SQL Server, (.net and IIS - Knowledge).Location: Koramangala ( Bangalore)Notice Period: Immediate or 15 DaysEducation: BCA, MCA, BE, B-Tech.If you are intrested please send a CV to below mail...

  • Cadence Allegro Engineer

    Found in: Talent IN 2A C2 - 2 weeks ago


    Bengaluru, India Codersbrain technology pvt ltd Full time

    SALARY : 25LPA - 32LPAPosition Name : Cadence Allegro Experience Required : 10 - 15 yearsLocation : Bangalore Notice Period : Immediate - 15 daysJD's :- 10+ years of experience in Cadence Allegro /atium- 10+ years experience in Cadence/altium application support and tool development for custom processes and features.- 10+ experience in utilizing...

  • Cadence Allegro Engineer

    Found in: Talent IN 2A C2 - 6 hours ago


    Bengaluru, India Codersbrain technology pvt ltd Full time

    SALARY : 25LPA - 32LPAPosition Name : Cadence Allegro Experience Required : 10 - 15 yearsLocation : Bangalore Notice Period : Immediate - 15 daysJD's :- 10+ years of experience in Cadence Allegro /atium- 10+ years experience in Cadence/altium application support and tool development for custom processes and features.- 10+ experience in utilizing...

  • Application Engineer-I

    Found in: beBee jobs IN - 2 weeks ago


    Bengaluru, Karnataka, India Arrow Electronics Full time

    Position:Application Engineer-IJob Description:Individual contributor role to work on enhancement and Support of Oracle E-Business Suite Development in Oracle EBS Solution in technologies like PLSQL, OAF, ADF, Workflow.Oracle EBS Modules - SCM ModulesProvide techno-functional solutions along with Testing of Solutions. Location:IN-KA-Bangalore, IndiaTime...

  • Application Support

    5 days ago


    Bengaluru, India Volvo Group Full time

    India **Position Description** **About Volvo** The Volvo Group culture is defined by a set of five carefully chosen values - Customer success, Trust, Passion, Change, and Performance. These values guide our day-to-day behavior and drive our decision-making at all levels of the organization. They express our shared beliefs across countries and entities to...