Executive - Order Process

1 month ago


Gurugram, India Om Sai Global HR Service Full time


Job Overview


We are seeking a detail-oriented and highly organized Executive - Order Process to join at our client place based at Gurgaon (Haryana). As an Executive - Order Process, you will be responsible for managing all aspects of the order processing cycle, from order entry to fulfillment. This is a full-time position based in Gurgaon, with a competitive salary range.


Roles and Responsibilities


  • Receive and process customer orders accurately and in a timely manner
  • Verify customer information, including shipping address and payment details
  • Coordinate with various departments to ensure smooth order processing and delivery
  • Monitor and track order status to ensure on-time delivery
  • Address customer inquiries and resolve any issues or concerns regarding orders
  • Maintain accurate records of all orders and related documentation
  • Collaborate with the sales team to identify opportunities for cross-selling or upselling
  • Ensure compliance with company policies and procedures


Qualifications and Skills


  • Bachelor's degree in Business Administration or a related field
  • Proven experience in order processing or a similar role
  • Strong attention to detail and excellent organizational skills
  • Proficient computer skills, including MS Office and order management systems
  • Excellent communication and customer service skills
  • Ability to multitask and prioritize workload
  • Knowledge of supply chain management and logistics






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