Associate - Order-to-cash

2 weeks ago


Gurugram, India Axtria - Ingenious Insights Full time

Job Description


Active knowledge and experience in Order to cash (O2C) processes. Manages Customer Data, Cash Application and Collections for client along with Billing for client invoices


Customer Master Data

  • Review customer contract/ new customer creation template/ maintenance of Customer Data Template according to defined parameters.
  • Update contract/ customer information on ERP system based on the client policies and procedures and share information with the requestors
  • Adhere to the Accuracy parameters as prescribed within SLA
  • Ensure all ad hoc activities assigned are completed within allocated timeframe.
  • Proactively highlight any issues within the process


Collections

  • Downloading of bank statement.
  • Tagging payments against open invoice on specified ERP systems based on the remittances received
  • Raise queries with Client and collections team on issues within remittances received from Customers
  • Follow up on unapplied and unidentified payments
  • Address issues highlighted or any escalation ensuring avoidance of it

Billing

  • Create monthly invoices within the ERP System per defined timelines and agreements.
  • Billing queries to be timely followed / resolved with the various teams
  • Adhere to the accuracy parameters as prescribed within SLA
  • Proactively highlight any issues within the process
  • Address issues highlighted or any escalation ensuring avoidance of reoccurrence and resolve billing related disputes.
  • Validate billing and rectify billing discrepancy.

Experience ,Qualification, Skills

  • B Com/ M.Com/ MBA Finance
  • 4-5 Years' experience
  • Attend meetings pertinent to work assignments
  • Research and respond to information requests from internal departments and management
  • Ability to exercise sound judgement and decision-making skills
  • Excellent written and verbal communication and comprehension skills
  • Service industry experience. Software / Life Science / Data Analytics / Pharma preferred
  • Multi-Tasking skills in project delivery, deadlines
  • Strong quantitative and analytical skills
  • Resource needs to be energetic, confident & strong in communication (written)


  • Gurugram, India Axtria - Ingenious Insights Full time

    Job DescriptionActive knowledge and experience in Order to cash (O2C) processes. Manages Customer Data, Cash Application and Collections for client along with Billing for client invoicesCustomer Master DataReview customer contract/ new customer creation template/ maintenance of Customer Data Template according to defined parameters.Update contract/ customer...


  • gurugram, India Axtria - Ingenious Insights Full time

    Job Description Active knowledge and experience in Order to cash (O2C) processes. Manages Customer Data, Cash Application and Collections for client along with Billing for client invoices Customer Master Data Review customer contract/ new customer creation template/ maintenance of Customer Data Template according to defined parameters. Update contract/...


  • Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...


  • gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Process Developer

    4 weeks ago


    Gurugram, India Genpact Full time

    With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Process Developer

    4 weeks ago


    Gurugram, India Genpact Full time

    With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...


  • Gurugram, Haryana, India NTT DATA Full time

    The Client Management Services organization supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to...


  • gurugram, India NTT DATA Full time

    The Company NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less...


  • Gurugram, India NTT DATA Services Full time

    The CompanyNTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan.   We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less...

  • Process Associate

    1 week ago


    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Process Associate

    1 week ago


    gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...


  • Gurugram, Haryana, India BT Group Full time

    Bill to Cash Operations Associate **Job Req ID**:28295**Posting Date**:11 Jan 2024**Function**:Business Operations**Unit**:Finance, Strategy & Business Services**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:competitive- What I’ll be doing - your accountabilities Key Responsibilities: - Resolve enquiries from customer and...


  • Gurugram, Haryana, India BT Group Full time

    Bill to Cash Operations Associate **Job Req ID**:31318**Posting Date**:18 Apr 2024**Function**:Business Operations**Unit**:Finance, Strategy & Business Services**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:competitive**Why this job matters** The Service Delivery Advisor 2 assists in service delivery activities across multiple...


  • Gurugram, Haryana, India BT Group Full time

    Bill to Cash Operations Associate **Job Req ID**:29852**Posting Date**:23 Feb 2024**Function**:Business Operations**Unit**:Finance, Strategy & Business Services**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:competitive- What I’ll be doing - your accountabilities Key Responsibilities: - Resolve enquiries from customer and...

  • Process Associate

    6 days ago


    Gurugram, Haryana, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Sales Associate

    2 days ago


    gurugram, India Crowning Consulting Full time

    We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Responsibilities: Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service. Operating cash registers, managing financial transactions, and balancing...

  • Sales Associate

    1 month ago


    Gurugram, India Crowning Consulting Full time

    We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales.Responsibilities:Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.Operating cash registers, managing financial transactions, and balancing...

  • Back Office

    1 month ago


    Gurugram, India Newish Technology Pvt.Ltd. Full time

    Back Office - Sales Associate for Banking ProcessResponsibilities:Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.Operating cash registers, managing financial transactions, and balancing drawers.Achieving established goals.Directing customers to merchandise within the...

  • Back Office

    2 days ago


    gurugram, India Newish Technology Pvt.Ltd. Full time

    Back Office - Sales Associate for Banking Process Responsibilities: Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service. Operating cash registers, managing financial transactions, and balancing drawers. Achieving established goals. Directing customers to merchandise within the store....


  • gurugram, India NTT DATA Services Full time

    Roles and Responsibilities You will act as an intermediary between the funds and their investment managers and serve as the official record keeper for the funds. Prepare daily Net Assets Values, yields, distributions and other fund accounting output timely and accurately for subsequent review. Ensuring fund income and expenses, including management and...