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Assistant Manager

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Gurugram, India Genpact Full time

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.

Inviting applications for the role of Management Trainee/Assistant Manager/Manager , Financial Crimes Risk Management

As a Management Trainee/Assistant Manager/Manager, specializing in Financial Crime Risk Management,you will be a crucial mediator between Genpact associates and higher management. Your key responsibilities will include service delivery management, team management, client management, and process re-engineering to improve the services delivered to our clients. You will be required to manage end-to-end processes right from transaction monitoring/ KYC/screening/fraud investigations for different entities. We are looking for an emphatic communicator and an empathetic individual, who can confidently work with cross-functional and global teams. This role demands a proactive and self-motivated individual who can network with both clients, associates and Genpact leaders in Financial Crime Risk Service line and support functions to maintain production and quality of the highest standard.

R esponsibilities:

·Conduct financial crimes risk management investigations including credit card, electronic fraud transactions, identifying and screening data anomalies

·Engaging with clients to ensure smooth performance delivery, and prioritise high valued/critical transactions

·Presenting performance results and ideas to management

·Coordinating day-to-day work of the team and ensuring accurate and timely delivery of results to the client

·Being familiar with the investigation process for transaction monitoring/KYC/ screening/ identification of fraud or other teams and occasionally assisting the team in service delivery

·Upskilling new resources and ensuring fast induction to mainstream business processing

·Maintaining work quality through audits, and putting checks in place.

·Driving Genpact wide initiatives in the team.

·Driving compliance of institutional, federal, and state laws, regulations, and guidance, including those related to Anti-Money Laundering (Bank Secrecy Act, USA PATRIOT Act, etc.)

·Complying with company and client policies and procedures

·Review data from systems and following client procedures to investigate, decide, and document transaction monitoring alerts

Qualifications we seek in you

Minimum qualifications

·Under-graduation (Preferably with a background in commerce, finance or economics)

·Excellent communication and presentation skills

·MS Office applications like Excel, Word, PowerPoint, Outlook, etc.

·Ability to independently research, analyse, and recommend solutions to close open items and discrepancies with the client

·Ability to lead cross-functional and diverse teams

·Ability to comprehend, analyses and complex financial reports and data

Preferred Qualifications/Skills

·CAMS or CFE qualified

·Relevant experience in processing transaction monitoring/ KYC/ screening/ fraud workflows within FCRM

·Global exposure

·Proficiency and/or fluency in a secondary language Spanish, Italian, German, Chinese, Russian, French, Arabic, etc.

·Experience in retail/business/correspondent banking or brokerage

·Outstanding analytical, investigative, and writing skills combined with the ability to navigate through ambiguity in a fast-paced, multifaceted environment