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Client Ops Specialist IV

4 weeks ago

Hyderabad, India JPMorgan Chase & Co. Full time

Job Responsibilities

As part of the L1 queue, work across varied specialized applications (internal and external) to conduct searches, gather data and record evidences, by identifying anomalies pertaining to political affiliations, negative media news, Sanction hits, etc. Analyze and investigate alerts that are generated using standard policies, procedures and tools. Substantiate an opinion and disposition with adequate documentation. Identify matches to JPMC Clientele and escalate to Level 2 for further review. Strive to maintain individual and team throughput / quality targets Strong logical and analytical ability, to identify anomalies and adjudicate alerts.

Required Qualifications, Skills and Capabilities

2-4 years experience in Client Screening/KYC  A bachelor’s degree in Finance or other related disciplines. Flexible to work in any shift (between 5:30 am to 11:30 pm IST (India)/PST (Philippines)) basis business need  Possess good verbal and written communication skills. Demonstrate ability to effectively communicate within a team environment Self-motivated and proactive, with proven ability to work under pressure to meet deadlines. Ability to work independently and multi-task in a fast paced environment. Flexibility and willingness to accept new assignments and challenges in a rapidly changing environment Identify opportunities for improvement within the process, with a focus on innovation. Follow and promote a strong controls mindset

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