Public Relations Officer

1 month ago

Bhubaneshwar, India ISERVEU TECHNOLOGY Full time
Job Position - Public Relations Officer Experience- 5-8 Years Location- Bhubaneswar CTC - As per Industry Standards Company Description-
 iServeU is Asia’s leading banking infrastructure platform provider enabling financial enterprises to offer embedded banking services to their end customers. iServeU is one of the few certified partners with National Payment Corporation of India (NPCI), VISA for various products.iServeU also provides a cloud-native, micro services-enabled, distributed platform with over 5000 possible product configurations with a low code/no code interface to banks, NBFCs, Fintech, and other regulated entities.
• We process around 2500 transactions per second by levering distributed & auto scale technology like K8.
• Our core platform combines of 1200+ micro services.
• Our customer list includes Fintech start-ups, top tier private banks to PSU bank. We operate in five countries and help customers constantly change the way financial institutions operate and innovate.
• Our solutions currently empowers over 20 banks and 250+ enterprises across India and abroad.
• Our platform seamlessly manages the entire transaction lifecycle, including withdrawals, deposits, transfers, payments, and lending through various channels like digital, branch, agents.
Our team of 500+ employees, with over 80% in technology roles is spread across offices in Bhubaneswar, Bangalore and Delhi. We have raised $8 million in funding to support our growth and innovation.
For more details visit: www.iserveu.in

As a Public Relations Officer (PRO) in iServeU,your role would be to manage the company's external communication and publicimage. You would be responsible for crafting and implementing public relationsstrategies to enhance the company's reputation, increase its visibility, andmaintain positive relationships with stakeholders, including customers,investors, partners, and the media.

Roles & Responsibilities- 1. Developing and executing PR strategies: You would be responsible for creating and implementing comprehensive PR strategies that align with the company's overall business goals. This includes identifying key messages, target audiences, and communication channels, as well as developing and distributing press releases, media kits, and other PR materials.2. Managing media relations: You would be the main point of contact for media inquiries and would need to establish and maintain positive relationships with journalists and reporters. This would involve pitching story ideas, coordinating interviews, and arranging press events, as well as monitoring media coverage and preparing reports on media activities.3. Crisis management: As a PRO, you would need to be prepared to handle crisis situations that may arise, such as negative media coverage, customer complaints, or other reputational risks. This would involve developing crisis communication plans, coordinating responses, and managing internal and external communication during crises.4. Content creation: You would be responsible for creating and editing PR materials, such as press releases, speeches, articles, and social media content. You would need to ensure that all communication materials are accurate, consistent, and aligned with the company's brand voice and messaging.5. Corporate events and sponsorships: You may be involved in planning and executing corporate events, such as product launches, conferences, and industry seminars. You may also manage sponsorships and partnerships with relevant organizations, influencers, and other stakeholders to increase the company's visibility and brand awareness.6. Monitoring and reporting: You would need to monitor and analyze media coverage, social media mentions, and other relevant metrics to evaluate the effectiveness of PR strategies and tactics. You would also need to prepare regular reports on PR activities and outcomes for internal stakeholders.7. Collaboration with internal teams: You would work closely with internal teams, such as marketing, investor relations, legal, and executive leadership, to ensure that PR efforts are aligned with the company's overall messaging and objectives. You may also provide guidance and training to company spokespeople to ensure consistent and effective communication.8. Industry and competitor analysis: You would need to stay updated on industry trends, news, and regulations, as well as monitor the PR activities of competitors. This would involve conducting research and analysis to identify opportunities and challenges and providing recommendations to the management team.9. Brand management: You may be responsible for managing the company's brand image and ensuring that all communication materials, both internal and external, adhere to the company's brand guidelines.
Overall, as a Public Relations Officer in iServeU, your role would be crucial in shaping and maintaining the company's public image, managing external communication, building relationships with stakeholders, and contributing to the company's overall reputation and success.

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