Engineer-TXN

2 weeks ago

Noida, India Ericsson Full time

Description

Join our Team

About this opportunity 
This document outlines the job description for Domain Support Specialist – TXN within the Managed Service Delivery in SDU Bharti.
We believe in trust – we trust each other to do the right things 
• We believe in taking decisions as close to the product and technical expertise as possible.
• We believe in creativity – trying new things and learning from our mistakes. 
• We believe in sharing our insights and helping one another to build an even better user plane.
• We truly believe in happiness, we enjoy and feel passionate about what we do and value each other’s technical competence deeply.
What you will do 
• Managing NOC 24X7 environment & act as a mentor to the Shift resources. 
• Role is to handle the day to day operational challenges and ensure smooth operations and as per the contract agreements.
• To support and implement MSTOP processes.
• Authorized to report security breach incidences.
• To suggest for corrective and preventive actions of security threats.
• To act as a planned work coordinator for emergency requests beyond normal office hours.
You will bring 
• Ensuring KPI / SLA Fulfillment related to Network.
• Maintenance & 1st Level troubleshooting of the events taking place on the network.
• To be able to interface with the other organizational entities like Circle team NPI, NPO, Optimization, SRF, FO, Projects, 3PP, Customer Support, Customer etc.
• To handle and analyze Trouble Tickets and recommend timely actions and solutions to Trouble Tickets when vital.
• Technical Knowledge of Microwave Equipment’s & Remedy Tool.
• Technical and/or functional skills: GSM & CDMA Knowledge.
Key Qualification
• Degree in Electronics and Telecommunication Engineering.
• At least 3+ years’ experience in Telecom. Significant part of this experience must be in to Telecom Network.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. 

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