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Business Processes Associate Consultant

1 month ago

Bengaluru, India SAP Full time

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

What you will do:

Implement SAP Concur for our customers in India and across the APAC / EMEA regions. Gather functional & business requirements from customers, evaluate their needs, create system design and configuration while working closely with Concur PM & Technical resources. Be part of a cloud consulting team focused on faster and simplified deployments by advising customers on the industry standard best practices. Adhere to the project management principles for successfully initiating, planning, executing, controlling and closing projects: Use of a timeline/effort based Project Plan Documentation of Sign offs – Requirement/Validation/Go Live Risk management - identify, assess, and mitigate risks. Develop contingency plans to minimize impact on project success. Communicate deliverable status to Internal and External stakeholders by means of status reports/calls. Work with the customer to conduct UAT and Issue logging/tracking Support customer on Change management and manage post Go-live Hyper Care Adhere to Concur SOP's to transition customers from implementation to Production Support. Deliver customized training sessions for client stakeholders, empowering them to manage training for the larger user base/end users on effectively Stay updated on the latest SAP Concur features and functionalities, leverage to enhance client solutions and drive continuous improvement. Work with Indian/ European/Australian customers in their respective time zones

What you bring:

Strong analytical, communication and problem-solving skills with willingness to learn on the job. Genuinely happy to work with the customer and help them with a positive attitude and showing empathy towards the customer. Effective communication and presentation skills. Experience in Product Implementation (Solution design, Configuration, Testing and Product rollout) preferred. Experience of 3-5 with Customer Facing experience of at least 2 years Technology Background: BE/BTech/BSc IT/BCA/MCA

Meet your team

Your team comprises of high performing cloud consulting individuals who work on delivering advisory as well as implementation services to cross industry customers. The team is actively engaged with customers across geographies to ensure their success and delivering value through SAP Concur’s service offerings.

Your team is customer driven and thrives to deeply understand what the customer needs. Every individual in the team learns fast, executes with speed, and embodies relentless work ethic to keep customer satisfaction as our paramount goal. The team also works on various other initiatives at the organization level and gets opportunities for holistic professional and personal development.

#BusinessProcessT1

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

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