Trainer - BPO

Found in: Talent IN C2 - 2 weeks ago


Navi Mumbai, India Hemocean Outsourcing Full time

Company Overview


Hemocean Outsourcing company specializes in training and placement services. They offer top positions with excellent packages and operate year-round to connect graduates with companies in the staffing & recruiting industry.


Job Overview


Junior Trainer - BPO role with 1 to 3 years of experience. Full-Time position located in Airoli or Noida. Salary range competitive. Hemocean Outsourcing has 2-10 employees in Jabalpur, Madhya Pradesh.


Qualifications and Skills


  • 1-3 years of experience as a Trainer in the BPO industry
  • Strong understanding of BPO processes and systems
  • Excellent communication and presentation skills
  • Certification in BPO training or related field is a plus
  • Ability to work independently and as part of a team


Roles and Responsibilities


  • Conduct BPO training sessions for new and existing employees
  • Design and develop training materials for BPO processes
  • Evaluate the effectiveness of training programs and make necessary adjustments
  • Provide feedback and coaching to trainees to enhance performance
  • Maintain up-to-date knowledge of BPO industry trends and best practices






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