Trainer - BPO
Found in: Talent IN C2 - 2 weeks ago
Company Overview
Hemocean Outsourcing company specializes in training and placement services. They offer top positions with excellent packages and operate year-round to connect graduates with companies in the staffing & recruiting industry.
Job Overview
Junior Trainer - BPO role with 1 to 3 years of experience. Full-Time position located in Airoli or Noida. Salary range competitive. Hemocean Outsourcing has 2-10 employees in Jabalpur, Madhya Pradesh.
Qualifications and Skills
- 1-3 years of experience as a Trainer in the BPO industry
- Strong understanding of BPO processes and systems
- Excellent communication and presentation skills
- Certification in BPO training or related field is a plus
- Ability to work independently and as part of a team
Roles and Responsibilities
- Conduct BPO training sessions for new and existing employees
- Design and develop training materials for BPO processes
- Evaluate the effectiveness of training programs and make necessary adjustments
- Provide feedback and coaching to trainees to enhance performance
- Maintain up-to-date knowledge of BPO industry trends and best practices
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