Senior Team Lead
2 months ago
Job Description
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Senior Team Lead, Critical Facilities Operations and Maintenance is a developing management role, ensuring the day-to-day operations, maintenance, and improvements to the physical infrastructure of the data center. This role provides training, expertise and experience to their critical facilities operations/maintenance team(s). Regular, predictable attendance is essential for satisfactory performance.This senior team lead role is accountable for supervising team(s), fostering a collaborative and innovative team culture focused on achieving operational excellence.
What you'll be doing
Key Responsibilities:
Supervises the Data Center Technicians and the Facilities Technicians.Operates and maintains data center in such a condition as to assure the most optimal uptime to customers for facilities services (electrical, cooling, etc. measured by Five 9’s).Tasks out the CFOps team in such a way that complies with all local, state, and federal requirements for fire, health and Life Safety.Provides tasking for the daily operations and maintenance scheduling of non-critical and critical maintenance.Ensures the CFOps team works effectively to achieve the CFOps goals, reviewing budget, staff planning, NPS, efficiency, etc.Analyzes data center equipment to obtain maximum effectiveness and efficiency, safety, cost, equipment longevity, and reliability.Conducts in-depth training with the Data Centre Technicians on equipment, PM’s, QA and CFOps procedures/processes and manages and maintains all training documentation; provides documentation to HR.Ensures data center operates at maximum efficiency, including analyzing existing operating conditions, recommending new technologies, maintaining customer SLA requirements, and improving overall efficiency while maintaining budget expectations.Works with customers to provide successful installs that exceed expectations – delight the customer.Supervises the safety and well-being of all CFOps team.Responsible for shift assignments, timekeeping review and approval and PTO approval for all assigned Data Centre Technicians and Facilities Technicians.Writes and Reviews non-critical and critical Method of Procedures (MOP’s), Standard Operating Procedures (SOP), Standard Method of Procedure (SMP) and provides input.Supervises the execution of non-critical and critical Method of Procedures and ensures their thorough completion.Performs other duties as assigned.
Knowledge and Attributes:
Academic Qualifications and Certifications:
Required Experience:
Workplace type:
On-site WorkingAbout NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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