Senior Implementation Engineer

4 weeks ago

Bengaluru, India Cleo Full time

Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ customers' potential is realized by delivering solutions that make it easy to discover and create value through the connections and integration of enterprise applications supporting critical workflows. By providing the industry’s most complete and flexible integration offerings, we are helping our clients build trusted relationships across their partner ecosystems today, while providing all the control and visibility they need to advance their business tomorrow. In a nutshell, Cleo is a rapidly growing category leader in ecosystem integration software and we have experienced tremendous growth over recent years. 

The Position

Cleo is looking for a Senior Implementation Engineer to join our Professional Services team to provide implementation and consulting services to our customers. Ideal candidates possess must possess good knowledge on working with EDI/B2B integration products, EDI mapping and communication protocols like AS2, SFTP etc.

What You Will Be Doing

Design end to end integration solutions for Cleo cloud customers. Work with customer to understand the business requirements. Develop EDI maps and business processes. Create communication setups with trading partners for AS2, SFTP. Create Unit test plan and perform unit testing. Assist with System Integration testing and User Acceptance testing and resolve issues. Conduct performance testing for high volume customers and fine tune integrations to achieve desired performance. Create support documentation and transition the project to support. Create go-live plan and warranty support plan. Work effectively with other internal departments to ensure the highest level of support for customers. Exhibit a sense of ownership of customer systems and work on issues until completely resolved Handle multiple projects simultaneously within established time constraints

Requirements

7-10 years of experience with any of the EDI integration products. Good understanding of ANSI X12 and EDIFACT standards. Experience with XML, Flat Files and Spreadsheets Experience with transfer protocols such AS2, FTP/s, SFTP, HTTP/s Experience working with REST API. Good understanding of SQL queries and joins. Team player with good written and verbal Communication skills Analytical and problem-solving skills

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